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About the Role

Bob Johnson Cadillac is seeking an experienced, motivated automotive sales professional who understands the complete automotive sales process, takes pride in delivering an exceptional customer experience, and consistently puts forth the effort required to build lasting customer relationships. Our dealership has earned recognition as a Cadillac Dealer of the Year, and we are committed to providing world-class customer care. We want a professional who shares those standards and understands that long-term success is built through disciplined follow-up, repeat customers, referrals, and a great attitude.

Responsibilities

Provide every customer with a professional, attentive, and personalized experience
Respond promptly to internet, phone, and showroom opportunities
Follow a structured sales and follow-up process
Maintain accurate customer records and complete all assigned CRM tasks
Communicate effectively through phone, text, email, and personalized video
Build repeat and referral business through consistent relationship-based follow-up
Maintain current Cadillac product and certification requirements
Work collaboratively with management, finance, service, and other team members
Consistently demonstrate urgency, effort, professionalism, and a solutions-oriented attitude

Requirements

Minimum of two years of successful automotive sales experience
Strong understanding of the entire sales process—from initial contact through delivery and follow-up
Proficiency with automotive CRM systems and consistent completion of daily tasks
Customer-service focused with excellent communication skills
Coachable, accountable, and receptive to feedback
Dependable and punctual, with a strong sense of personal responsibility
Self-motivated and willing to prospect, follow up, and create opportunities
Positive attitude and the ability to work well within a team
Commitment to product knowledge, ongoing training, and professional growth
Valid driver’s license and acceptable driving record
Ability to multitask and perform job duties without direct supervision
Valid New York State driver’s license
Team Player with positive attitude

Skills

Automotive Sales
Customer Service
Communication
CRM Systems
Sales Process Management
Relationship Building
Product Knowledge
Teamwork
Problem Solving

Location

Rochester, NY

Work Type

Full-time

Experience Level

Experienced
Not entry-level
Minimum of two years of successful automotive sales experience

Salary/Compensations

$70,000.00 - $200,000.00

About the Company

Bob Johnson Cadillac is looking to add one experienced, motivated automotive sales professional to our team.
Our dealership has earned recognition as a Cadillac Dealer of the Year, and we are committed to providing world-class customer care.
We intentionally maintain a focused sales team so that motivated professionals have a meaningful opportunity to earn.
Management provides coaching, structure, and support—but success in this position requires consistent effort, disciplined follow-up, personal accountability, and a genuine desire to serve customers.