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About the Role
Seeking friendly and energetic team members ready to deliver world-class customer service. Our center associates handle packing, shipping, Amazon returns, operating office equipment, providing notary services, and sorting mail. We are looking for self-starters motivated to make the most out of each day. This is a great opportunity for ACC & UT students.
Responsibilities
- Delivers outstanding customer service to walk-in customers and telephone inquiries
- Continuously practices good listening skills with customers, UPS Store team members, and leadership
- Takes ownership of the customer's shipping needs and offers viable solutions
- Takes action to learn all product and service offerings, alternative solutions, and industry trends
- Operates all equipment, software, and devices in an expert fashion and is willing to teach others
- Maintains a clean, organized, and safe working environment
- Performs other duties as assigned
Requirements
- Previous retail sales experience
- Must have Saturday availability
- Able to lift 40+ pounds
Skills
- Strong computer and internet skills
- Strong computer skills, including Microsoft Office and Adobe Suites
- Outstanding phone skills
- Strong verbal and written communication skills, including spelling and math
Location
- Far West Hills
Work Type
- 35-40 hours per week
Education Level
- High school diploma or GED
Salary/Compensations
- Starts at $15/hr
About the Company
- The UPS Store has been placed at the top of the Forbes' Best Customer Service list for 3 years in a row.