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About the Role
As a Cofounder, you will help build the company and the product, from early customer conversations and product direction to company building. You will spend your time moving between customers, product, and engineering, turning customer insight into products developers choose to depend on. You will help decide what we build, why it matters, and how we bring it to market. You will collaborate with experienced builders who have spent decades scaling enterprise infrastructure companies. You will review architecture, sit with customers to understand adoption challenges, and build products developers trust through iteration. Thrive in ambiguity, making consequential decisions across product, engineering, customers, and business.
Responsibilities
- Define product strategy, customer discovery, and technical go-to-market alongside the founding team.
- Develop AI workflows that simplify deployment, evaluation, and improvement of production systems.
- Enhance developer experience across APIs, documentation, and daily workflows.
- Translate customer conversations into product decisions.
- Ensure quality across the product, from architecture to interface design.
- Drive developer adoption through products engineers recommend.
- Engage with customers to understand external perceptions of internal concepts.
- Participate in deep architecture discussions.
Requirements
- Gravitate toward customers, product vision, and creating early design partners.
- Exceptional product judgment to distinguish working software from adopted software.
- Proven ability to turn ambiguous problems into products through close customer collaboration.
- Ability to move fluidly between architecture discussions, product decisions, and customer conversations.
- Experience building and shipping production software relied upon by engineers.
- Strong technical depth and architectural judgment to earn engineer respect.
- High agency, sound engineering judgment, and a pragmatic approach to balancing speed, quality, and business outcomes.
- Experience using AI-native development tools with discernment.
- Strong written communication skills for explaining complex technical products.
- Experience leading developer-facing products, ideally as a Founding Product Manager.
- Experience selling technical products to developers.
- Experience building developer tools, infrastructure products, or AI-native applications.
- Experience as an early employee or founder at a startup.
- Experience with LLM infrastructure, evaluation, or retrieval systems.
- Contributions to open source or credibility within developer communities.
- Experience writing, speaking, or teaching technical audiences.
Skills
- Product strategy
- Customer discovery
- Technical go-to-market
- AI workflows
- Developer experience
- API design
- Documentation
- Product decision translation
- Quality assurance
- Architecture
- Interface design
- Customer engagement
- Problem-solving
- Collaboration
- Technical communication
- Product management
- Sales
- Software development
- Startup founding
- LLM infrastructure
- Evaluation systems
- Retrieval systems
- Open source contribution
- Technical writing
- Technical speaking
- Technical teaching
Location
- San Francisco Bay Area
Work Type
- In-office 4 days a week
- Occasional remote days
Experience Level
- Cofounder
- Founding Product Manager
- Early employee or founder at a startup
About the Company
- Majordomo is building a control plane for production AI, enabling engineering teams to deploy, evaluate, and improve AI applications without building operational infrastructure themselves.
- Majordomo is a portfolio company of super{set}, a venture studio that conceives, funds, and builds AI-native companies.
- The company operates in a nascent category, offering the opportunity to shape how production AI is operated.
- The team consists of experienced builders who have scaled enterprise infrastructure companies.