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About the Role

Rogers Bank is expanding and seeking passionate individuals to develop and implement innovative financial solutions and experiences. The bank offers unique cash-back benefits and financing options for Rogers purchases using cutting-edge technology.

Responsibilities

• Provide data mining and analytical support for credit risk initiatives including customer origination, customer management, collections, and recovery.
• Query, filter, combine, transform, and present data for reporting and analysis.
• Coordinate with different groups in Rogers to develop business cases and obtain approval for credit risk projects.
• Ensure credit policies are maintained for enterprise projects.
• Investigate, resolve, and fix disputes, discrepancies, issues, and concerns from internal and external customers in credit evaluation, account maintenance, and credit reporting.
• Maintain existing and new processes and systems.
• Perform other duties as required such as processing vendor invoices, budget forecasting and reporting, and knowledge base documentation.
• Support Business Case creation, providing assumptions and validating forecasting.
• Provide business recommendations based on analyses to optimize Credit Strategy.
• Own the solution recommendation and facilitate strategy implementation.

Requirements

• Experienced data analyst with expertise in Databricks, SQL, and data validation.
• Capable of developing robust scripts and implementing quality controls for accurate data extraction and reporting.
• Advanced skills in Microsoft Excel.
• Comfort using Microsoft PowerPoint to present data.
• Working knowledge of predictive modeling software such as Knowledge Seeker/Studio, Enterprise Miner, SPSS, or Model Builder.
• High aptitude for learning new analytical software, programming languages, and communication tools.
• Previous experience using and navigating AMDOCS or similar billing systems.
• Demonstrated experience in data mining, data analysis, reporting, gap analysis, and problem-solving.
• Well-organized and forward-thinking.
• Strong communication and people skills.
• Creative and innovative thinking.
• Resilient and flexible to change.
• Self-starter with the ability to work independently and within a team to meet multiple aggressive deadlines.
• Minimum two years of work experience preferably in consumer credit risk, fraud, or collection operations.
• Exposure to telecom, credit bureau, credit card, consumer banking, or similar credit and collections environment in an analytical capacity.
• A pre-employment background check will be conducted.
• Candidates must clear a criminal background check.
• A credit check and driver's abstract may be required depending on the role.

Skills

• Databricks
• SQL
• Data validation
• Microsoft Excel
• Microsoft PowerPoint
• Python (preferred)
• Knowledge Seeker/Studio
• Enterprise Miner
• SPSS
• Model Builder
• AMDOCS
• Data mining
• Data analysis
• Reporting
• Gap analysis
• Problem solving
• Financial analysis (plus)

Location

• 1 Mount Pleasant (083), Toronto, ON

Work Type

• Full time
• Onsite
• Contract

Experience Level

• 2 years experience in an Analyst role
• Minimum two years work experience preferably in consumer credit risk, fraud or collection operations

Education Level

• University degree in Mathematics, Statistics, Economics, Engineering or Computer/Software Science (plus)

Salary/Compensations

• Competitive salary & annual bonus

Benefits

• Competitive & flexible health and dental benefits
• Pension plan
• RRSP
• TFSA
• Stock matching programs
• Up to 50% off Rogers Services
• Up to 50% off Blue Jays Tickets
• 25% off TSC items
• 20% discount on all wireless accessories sold in Rogers stores
• Paid time off for volunteering
• Company matching contributions to charities
• Self-driven career development programs (E.g. MyPath program)
• Rogers First: priority in applying to internal roles of interest
• Homewood employee & family assistance program
• Cognitive Behavioural Therapy (CBT) & Virtual therapy sessions
• Low or no-cost fitness membership with access to virtual classes

About the Company

• Rogers Bank is a subsidiary of Canada's leading wireless, cable and media company.
• The bank offers unique cash-back benefits and financing options for Rogers purchases using cutting-edge technology.
• An organization committed to environmental protection.
• Strong commitment to diversity and inclusion with employee resource groups supporting equity-deserving groups including groups representing People of Colour, 2SLGBTQIA+, Indigenous Peoples, Persons with Disabilities and Women.

Equal Opportunity

• We believe that in-person connection strengthens our culture and drives industry-leading performance.
• At Rogers, we believe the key to a strong business is a diverse workforce where equity and inclusion are core to making everyone feel like they belong.
• We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work.
• Everyone who applies for a job will be considered.
• We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation.
• We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best.
• Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work.
• You matter to us!