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About the Role

As a Senior Product Manager, Portfolio & Pricing Strategy at Doubtless Pet Insurance - North America, you will lead the performance, profitability, and strategic direction of a portfolio of pet insurance products. You will serve as the business owner, identifying and executing strategies to optimize growth, profitability, retention, and competitive positioning across various brands, channels, and segments. This role requires leveraging analytics, market intelligence, and actuarial insights to influence product, pricing, underwriting, and distribution decisions, collaborating closely with various internal teams and external partners to drive sustainable, profitable growth.

Responsibilities

Own the financial and strategic performance of assigned portfolios, identifying opportunities to improve growth, profitability, retention, customer lifetime value, and overall portfolio economics.
Evaluate portfolio trends, customer behavior, emerging risks, and market conditions to inform pricing, underwriting, segmentation, product configuration, and distribution strategies.
Partner with senior leaders to establish objectives, performance targets, and strategic initiatives, and lead portfolio reviews.
Leverage GLM outputs, actuarial analyses, predictive models, and customer analytics to drive portfolio strategy and identify profitable market opportunities and customer segments.
Evaluate pricing performance and assess the business impact of proposed changes in partnership with Actuarial and Underwriting teams.
Develop business cases, financial models, scenario analyses, and KPIs, translating complex analytical findings into actionable recommendations.
Maintain a deep understanding of the pet insurance marketplace, competitive landscape, consumer trends, and regulatory developments.
Analyze competitor products, pricing, underwriting practices, and market positioning to identify opportunities to strengthen competitiveness and market share.
Partner across Actuarial, Underwriting, Data Science, Finance, Product Operations, Compliance, and MGA teams to drive portfolio performance and profitability initiatives.
Serve as the business lead for portfolio strategy, aligning stakeholders on priorities, implementation plans, forecasting, and strategic planning.
Support the evaluation, prioritization, and implementation of product enhancements, coverage changes, and new product launches.
Partner with Product Operations and Delivery teams to define requirements, provide profitability expertise, and evaluate post-implementation results.
Partner with Product Operations, Compliance, and Legal teams to support regulatory filings, product implementations, and ongoing compliance activities.

Requirements

Bachelor's degree in Business, Economics, Finance, Mathematics, Insurance, Analytics, or a related field.
5-8+ years of experience in insurance portfolio management, product management, pricing, actuarial, underwriting, or business analytics.
Strong understanding of insurance profitability drivers, pricing methodologies, underwriting principles, and portfolio management concepts.
Experience analyzing product performance and developing strategies that improve financial outcomes.
Ability to interpret and apply data science, actuarial, and predictive modeling outputs to business decisions.
Strong financial, analytical, and problem-solving capabilities.
Advanced proficiency in Excel and performance analytics tools.
Excellent communication, presentation, and stakeholder management skills.
Experience in pet insurance, personal lines, or specialty insurance products is preferred.
Experience working with MGA and carrier business models is preferred.
Familiarity with GLM modeling and pricing methodologies is preferred.
CPCU, ACAS/FCAS, ARM, MBA, or similar professional designation is preferred.
Experience supporting rate filings, pricing initiatives, or regulatory implementations is preferred.

Skills

Portfolio Management
Pricing Strategy
Predictive Analytics
Business Performance Management
GLM Outputs
Data Science Models
Profitability Analysis
Excel
Performance Analytics Tools
Communication
Presentation
Stakeholder Management

Location

Remote – USA
Hybrid in Chicago, IL
Hybrid in New York, NY

Work Type

Remote
Hybrid

Experience Level

Senior
5-8+ years

Education Level

Bachelor's degree

Benefits

Comprehensive full medical, dental and vision Insurance
Basic Life Insurance at no cost to the employee
Company paid short-term and long-term disability
12 weeks of 100% paid Parental Leave
Health Savings Account (HSA)
Flexible Spending Accounts (FSA)
Retirement savings plan
Personal Paid Time Off
Paid holidays and company-wide Wellness Day off
Paid time off to volunteer at nonprofit organizations
Pet friendly office environment
Commuter Benefits
Group Pet Insurance
On the job training and skills development
Employee Assistance Program (EAP)

About the Company

Established in 2021, Independence Pet Holdings is a corporate holding company that manages a diverse and broad portfolio of modern pet health brands and services, including insurance, pet education, lost recovery services, and more throughout North America.
We believe pet insurance is more than a financial product and build solutions to simplify the pet parenting journey and help improve the well-being of pets.
As a leading authority in the pet category, we operate with a full stack of resources, capital, and services to support pet parents.
Our multi-brand and omni-channel approach include our own insurance carrier, insurance brands and partner brands.