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About the Role

Aviso is seeking a Leave of Absence and Accommodation Program Manager to join their People & Culture team. This role will be responsible for building, formalizing, and managing leave, disability management, workplace accommodation, and return-to-work programs. The successful candidate will establish scalable frameworks, governance, workflows, tracking, and reporting while ensuring day-to-day program administration is delivered with care, consistency, and compliance.

Responsibilities

Lead the ongoing evolution of leave of absence and workplace accommodation programs, identifying opportunities to modernize processes, improve employee experience, strengthen governance, and align practices with organizational objectives.
Oversee the intake, case coordination, documentation, and resolution of complex leave, disability, and accommodation cases, including return-to-work planning and implementation of appropriate workplace adjustments.
Provide expert guidance to leaders, HR, and employees on leave entitlements, accommodation requirements, and compliance obligations.
Advise on and administer all statutory leaves, ensuring clear guidance and consistent, compliant management of leave processes.
Develop and maintain policies, procedures, and workflows for consistent, compliant, and efficient program delivery.
Ensure compliance with employment standards, legislation, human rights, disability, privacy, and occupational health requirements while mitigating organizational risk.
Partner with internal stakeholders and external providers to coordinate effective case management and resolve escalations.
Monitor program activity, trends, and outcomes, including tracking program metrics and preparing regular reporting.

Requirements

An undergraduate degree in Human Resources, Business Administration, Occupational Health Disability Management or related field.
7+ years of relevant HR experience with 3–5 years specifically in leave of absence, disability management, or workplace accommodation.
Strong knowledge of applicable employment legislation, human rights obligations, disability management principles, privacy requirements, and return-to-work practices.
Experience managing complex employee cases with exceptional organizational skills and risk awareness.
Ability to adapt to changing business needs, manage competing priorities, and deliver results in a fast-paced, high-volume environment.
Demonstrated ability to manage highly sensitive and confidential cases with strong discretion, sound judgment, and strict adherence to privacy and legal requirements.
Demonstrated ability to develop policies, processes, and program frameworks in a regulated or complex organizational environment.
Fluent communication skills in English are required.
Bilingual skills in French are an asset.

Skills

Leave of absence management
Disability management
Workplace accommodation
Return-to-work planning
Case coordination
Policy development
Process improvement
Governance
Risk mitigation
Stakeholder partnership
Reporting
HR expertise
Communication skills

Location

Toronto
Vancouver
Montreal

Work Type

Full-time

Experience Level

7+ years of relevant HR experience
3-5 years specifically in leave of absence, disability management, or workplace accommodation

Education Level

Undergraduate degree in Human Resources, Business Administration, Occupational Health Disability Management or related field
CHRP, CHRL, Certified Disability Management Professional (CDMP), or related designation is considered an asset

Salary/Compensations

$105,000 - $120,000 CAD annually

Benefits

Competitive compensation package
Excellent health, dental and insurance benefits
Generous vacation time
Fitness benefit
Parental leave top-up options
Matching contributions to retirement program
Learning & development opportunities
Education assistance program

About the Company

Aviso is a leading wealth management and investment services provider for the Canadian financial industry.
Approximately $145 billion in total assets under administration and management.
Over 1,000 employees.
Building a comprehensive, technology-enabled, client-centric wealth services ecosystem.
Trusted partner for nearly all credit unions across Canada, as well as a wide range of portfolio managers, investment dealers, insurance and trust companies, and introducing brokers.
Investment dealer and mutual fund dealer and insurance services support thousands of investment advisors.
Asset manager, NEI Investments, specializes in investing responsibly.
Online brokerage, Qtrade Direct Investing®, empowers self-directed investors.
Fully automated investing service, Qtrade Guided Portfolios®, serves investors who prefer a hands-off approach.
Aviso Correspondent Partners provides custodial and carrying broker services.
Offices in Toronto, Vancouver, and Montreal.
Backed by the collective strength of our owners: the credit union Centrals, Co-operators/CUMIS, and Desjardins.
A career with Aviso means being part of a group of talented, energetic professionals who live their values every day, and belonging to an organization dedicated to your success and career development.

Equal Opportunity

Aviso welcomes and encourages applications from all qualified individuals including persons with disabilities.
If you require an accommodation, we will work with you to meet your needs in all stages of the hiring process.