About the Role
The Payroll Specialist is responsible for delivering accurate, timely, and compliant payroll across the UK, Netherlands, and Dubai. This role manages the end-to-end UK payroll process and oversees international payroll providers, ensuring strong controls, reconciliations, and records. The specialist will collaborate with People Experience, Finance, employees, and external providers to resolve queries, enhance processes, and ensure accurate payroll reflection in HiBob and NetSuite.
Responsibilities
- Manage UK Payroll: Take ownership of the end-to-end UK payroll process, ensuring all employees are paid accurately and on time.
- Partner with People Experience: Work closely with the People Experience team to ensure employee data, payroll changes and relevant documentation are accurately maintained and processed through HiBob.
- Manage Payroll Through HiBob: Oversee payroll activity within HiBob, ensuring data integrity, accurate reporting and effective system controls.
- Oversee International Payroll: Manage outsourced payroll providers for the Netherlands and Dubai, ensuring payrolls are processed accurately, compliantly and within agreed deadlines.
- Payroll Data and Controls: Review payroll inputs, changes and outputs, ensuring appropriate checks, approvals and controls are followed across all entities.
- Process Improvement: Review and enhance existing payroll processes to improve efficiency, accuracy and compliance.
- Process Documentation: Create and maintain clear payroll process notes, controls and guidance to support consistency and future handovers.
- Payroll Journals: Prepare and post accurate payroll journals into NetSuite, working closely with the Finance team to resolve any discrepancies.
- Payroll Queries: Manage payroll-related queries from employees and internal teams, including queries relating to commission, deductions, benefits and statutory payments.
- Compliance and Reporting: Ensure ongoing compliance with UK payroll legislation and work with external providers to meet local requirements in the Netherlands and Dubai.
- Maintain Payroll Records: Ensure payroll records, reports and supporting documentation remain accurate, complete and compliant with statutory and company requirements.
- Reconciliations: Complete payroll reconciliations and work closely with Finance to ensure payroll costs, payments and journals are correctly recorded.
- Month-End & Finance Support: Provide ad hoc support to the wider Finance team during month-end and year-end processes, including reconciliations, reporting, balance sheet reviews and audit requests.
- Management Information & Reporting: Assist with the preparation of payroll, headcount and employee cost reporting, providing insights and analysis to Finance and senior stakeholders where required.
Requirements
- Proven Payroll Experience: Strong experience managing an end-to-end UK payroll function, ideally within a complex or fast-paced organisation.
- HiBob Experience: Experience managing payroll processes, employee data or payroll integrations through HiBob / Pento is highly desirable.
- International Payroll Exposure: Experience overseeing outsourced or multi-country payrolls would be beneficial, particularly across the Netherlands or Dubai.
- Strong Excel Skills: Strong Excel capability, including formulas, lookups, pivot tables, reconciliations and analysing large sets of payroll data.
- Process Improvement: Demonstrated experience reviewing, documenting and improving payroll processes and controls.
- Attention to Detail: A highly accurate and methodical approach, with the ability to identify discrepancies and resolve issues before payroll is finalised.
- NetSuite Knowledge: Experience preparing or posting payroll journals into NetSuite or a similar ERP system would be advantageous.
- Strong Communication Skills: Able to work effectively with People Experience, Finance, employees and external payroll providers.
- Organisation and Delivery: Comfortable managing multiple deadlines and ensuring payroll is completed accurately and on time.
- Compliance Knowledge: Strong and up-to-date understanding of UK payroll legislation, tax, pensions and statutory requirements.
- Commission Payroll Experience: Experience managing variable pay or commission-based payroll arrangements would be particularly beneficial.
Skills
- HiBob
- Pento
- NetSuite
- Excel
- Payroll
- Data Management
- Process Improvement
- Compliance
- Communication
- Organisation
- Attention to Detail
Location
- London
Work Type
- Hybrid
- Remote (2 weeks per year)
Experience Level
- Proven Payroll Experience
- Strong experience managing an end-to-end UK payroll function
- Experience managing payroll processes, employee data or payroll integrations through HiBob / Pento
- Experience overseeing outsourced or multi-country payrolls
- Demonstrated experience reviewing, documenting and improving payroll processes and controls
- Experience preparing or posting payroll journals into NetSuite or a similar ERP system
- Experience managing variable pay or commission-based payroll arrangements
Benefits
- Up to 30 days of annual leave, plus bank holidays
- Birthday off
- Christmas closure period
- 2 weeks per year to work from anywhere
- Annual company ski trip
- Subsidised gym membership
- Weekly in-office massages
- Access to professional mental health support and resources
- Enhanced maternity pay
- Regular team socials
- Performance incentives and rewards
- Discounted private health and dental plans
