About the Role
You will design, build, and own Workbench’s warehouse simulation engine, simulating warehouse designs against multiple operational scenarios. You will create simulation models, design and build the execution engine, and lead its integration into the main product. This is a unique opportunity to build something from scratch, assemble a team, and influence product features and the technical roadmap.
Responsibilities
- Translate warehouse operational processes into mathematical simulation models at various levels of granularity.
- Identify the right simulation paradigm and the best tools to solve the problem.
- Benchmark the performance of the simulation engine across various types of warehouse operations.
- Drive the discussion around simulation as a product by prioritizing features, establishing a technical and product roadmap, and overseeing development and integration efforts.
- Assemble and lead the team that will help build and maintain the simulation engine.
- Lean on AI tools for execution and spend judgment on ambiguous parts.
Requirements
- Experience and understanding of warehouse or supply chain operations.
- Hands-on experience in designing and building simulation models, with a good understanding of different simulation paradigms and when to use them.
- Comfort in a zero-to-one, high-ambiguity environment, and the thinking to move forward when the problem is not yet defined.
- Strong engineering ability to build the models and the tooling around them, with AI leaned on for execution.
- Applicants must be legally authorized to work in Canada.
Skills
- Simulation modeling
- Supply chain operations
- Warehouse design
- AI tools
Location
- Toronto, ON, Canada
Work Type
- Hybrid
- Permanent
- Full-Time
Experience Level
- Lead
Education Level
- Master's or PhD in Industrial Engineering, Operations Research, Computer Science, or a related field, or a Bachelor's with equivalent hands-on simulation experience.
Salary/Compensations
- 135,00K - 165,00K CAD per year
Benefits
- Comprehensive extended health and dental coverage for you and your family
- Employee wellness programs
- Competitive paid time off, sick leave, and public holidays
- Flexible leave policies
- CPP contributions and a group retirement savings plan with employer contributions
- Employee stock options (ESOP)
- Dedicated learning and development budget
- Flexible hours
- Equipment and workstation allowances
- Internet and business travel reimbursements
- Team events and offsites
About the Company
- Fulfillment IQ is a supply chain engineering and transformation company that helps brands, retailers, and 3PLs design, build, and scale high-performance logistics operations.
- We work at the intersection of strategy, supply chain, and technology where we solve complex, real-world problems across warehouse design, automation, order management, transportation, and end-to-end supply chain execution.
- Our teams combine deep domain expertise with strong technical capability, delivering outcomes through consulting, systems implementation, and proprietary platforms that accelerate time-to-value and reduce delivery risk.
- If you enjoy working in complex environments, partnering closely with clients, and seeing your work make a tangible impact on how global commerce moves, this is the place where your skills and judgment truly come to life.
Equal Opportunity
- Fulfillment IQ is a people-first company built on trust, collaboration, and ownership.
- We are proud to be an equal opportunity employer and are committed to building a diverse, inclusive, and high-performing workplace.
- We consider all qualified applicants without regard to any ground protected under the Ontario Human Rights Code, including race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, marital status, family status, or disability.
