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About the Role

As a Field Service Engineer supporting Gas Insulated Switchgear (GIS), you will work directly at customer substations and power facilities across the United States, providing technical support throughout all phases of project execution. This US-based field service role focuses on hands-on engineering work with High Voltage GIS equipment in active operating environments, contributing to grid reliability, safety, and modernization.

Responsibilities

Provide technical support throughout all phases of GIS project execution, including installation, commissioning, testing, acceptance, and handover
Provide on-site supervision for the installation and commissioning of GIS substations
Manage troubleshooting efforts involving field personnel and subcontractors
Support and oversee contracted maintenance activities to ensure work is completed effectively
Maintain detailed site documentation, including operational procedures, performance reports, test data, and equipment manuals
Coordinate and communicate with internal teams, subcontractors, and customers to support smooth site execution
Work closely with customers on-site to support service outcomes and satisfaction
Ensure proper use and care of tools, equipment, vehicles, materials, and supplies at job sites
Ensure compliance with applicable external and internal regulations, procedures, and guidelines

Requirements

Candidate must already have work authorization that would permit them to work for Hitachi Energy in the United States.
2-5 years of proven experience in technical field service work.
Strong mechanical and electrical skills.
Experience leading crews on electrical projects.
Ability to read and interpret contracts, specifications, and technical drawings.
Proficient with MS Word, Excel, Outlook, SharePoint, and test equipment software.
Able to travel up to 80%, including to Canada and Mexico.
Valid US driver’s license.
Fluent in English.

Skills

Mechanical skills
Electrical skills
MS Word
Excel
Outlook
SharePoint
Test equipment software

Location

Waltham, Massachusetts, United States
United States
Canada
Mexico

Work Type

Full time
Remote
Field service

Experience Level

2-5 years of proven experience in technical field service work.

Education Level

Technical diploma/degree in Electrical or Mechanical Engineering (or equivalent) preferred.
Trade education and experience in Industrial Mechanic and Electrical fields will be considered.

Salary/Compensations

$81,700 – $102,100 per year

Benefits

Competitive health and retirement benefits
Paid leave and flexible work arrangements

About the Company

Working in Hitachi Energy’s US High Voltage Service organization provides hands-on exposure to advanced GIS technology, complex field service environments, and collaboration with experienced professionals supporting the US power grid.
Opportunities to work on innovative technologies that shape the future of energy
A collaborative environment with experienced professionals across the US power industry
Access to learning platforms and career development programs

Equal Opportunity

Hitachi is an Equal Employment Opportunity (EEO) employer.
We welcome applications from all qualified individuals, including females, minorities, protected veterans, and individuals with disabilities.
Protected veterans and qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability.
As part of our recruitment process, Hitachi Energy uses digital and automated tools, including AI-supported solutions, to assist with activities such as application screening, job matching, and interview scheduling.
These tools are designed to support our recruiters and do not replace human decision-making.
Candidate data is processed in accordance with applicable data protection and employment laws as well as Hitachi's Global Data Privacy Notice.