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About the Role

Greenshield Health aims to provide better health outcomes by looking at the patient holistically and using the right treatment. The Clinical Administrator reports to the Clinical Services & Administration Supervisor and supports the enterprise's mission.

Responsibilities

• Updating records with new registration and liability insurance
• Setting up accounts on the platform (adding documents, qualifications, governing bodies and rates/roles)
• Maintaining mailing lists
• Maintaining resource list
• Sending training certificates/reminders
• Creating PDF and Web fillable forms
• Ensuring French forms match the English versions
• Maintaining Document Control
• Processing 3rd Party Record Requests
• Completing attendance letters
• Creating meetings on Zoom & Teams for Virtual Case Consults and Webinars
• Taking attendance for records
• Creating and sending certificates
• Emailing registrants for topics/cancellation
• Emailing presenters for more info/tech help
• Processing monthly invoices

Requirements

• Fluent communication in both English and French languages
• Completion of a recognized post-secondary administration program at the diploma level or equivalent
• Three (3) years related administrative support experience, preferably in the health care sector
• Previous on the job word processing, data base and spreadsheet software experience
• Experience with electronic scheduling tools
• Excellent organizational, time management and prioritization skills
• Excellent verbal and written communication
• Excellent interpersonal and customer service
• Demonstrated ability to work in a team environment and collaborate as an active participant with others in assisting with the delivery of care to clients
• Ability to maintain and protect client confidentiality
• Ability to produce high quality, reliable work
• Ability to work well under pressure and prioritize multiple tasks
• Ability to use good judgement in assessing difficult situations
• Proficiency in English is required for this position

Skills

• Word processing
• Data base software
• Spreadsheet software
• Electronic scheduling tools
• Microsoft Office Suite

Experience Level

• Three (3) years related administrative support experience

Education Level

• Post-secondary administration program at the diploma level or equivalent

Salary/Compensations

• CAD $38,774.00 - 53,699.00

About the Company

• GreenShield is a non-profit social enterprise that brings coverage and care together.
• Founded in 1957, its mission is to support better health for all Canadians.
• The company aims to create a more holistic approach that takes care of the mind and body.

Equal Opportunity

• GS supports diversity, equity and inclusion in our teams and communities, and we value the unique contributions made by all.
• We encourage applications from all candidates and will accommodate needs under human rights legislation throughout all stages of the recruitment and selection process.
• Information received relating to accommodation will be addressed confidentially.