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About the Role

At MTM Transit, we are seeking a Road Supervisor to ensure fleet operations meet company standards and comply with all governmental or regulatory standards. This role is crucial for maintaining efficient mechanical operations, monitoring accident and injury investigations, and addressing passenger feedback regarding service and safety. You will also be responsible for ensuring daily routes are supplied with drivers and developing utilization reports for cost-effective routes and schedules.

Responsibilities

• Oversee on time performance measures of drivers, monitor driving and safety practices of drivers daily
• Provide oversight of fleet maintenance program
• Respond and coordinate data and photo collection at accident and incident scenes
• Investigate and assist with accident determination
• Assist drivers with questions, customer assistance and overall on the road support
• Assist customers with information and complaint resolution
• Provide management with reports to assist with the evaluation of route and schedule effectiveness
• Perform additional duties as assigned or required

Requirements

• High school diploma or G.E.D. equivalent
• A minimum of two (2) years' experience as a driver in a similar service
• 1 year experience in safety & on-the-road service management
• Must possess a valid driver’s license
• Must be able to pass DOT physical and pre-employment drug/alcohol screening
• No suspensions, DUI, or More than 1 citation in the past 5 years
• Must pass criminal background check
• Ability to maintain high level of confidentiality
• Regular attendance is required

Skills

• Knowledge of Safety and training practices and procedures
• Ability to communicate, teach and mentor employees
• Must be able to demonstrate conflict resolution skills
• Quick to process information and make adjustments or recommendations
• Skills in the use of computers, including Microsoft Word, Excel and other Microsoft applications
• Experience working in a supervisory role preferred
• Knowledge of DOT and FTA safety regulations preferred
• Thorough knowledge of accident investigation preferred

Location

• Remote

Work Type

• Full-time

Experience Level

• 2+ years driving experience
• 1+ year safety and service management experience

Education Level

• High school diploma or G.E.D. equivalent
• Bachelor’s Degree (or equivalent combination of education and experience) in a related field preferred

Salary/Compensations

• $24.71 per hour

Benefits

• Health and Life Insurance Plans
• Dental and Vision Plans
• 401(k) with a company match
• Paid Time Off and Holiday Pay
• Maternity/Paternity Leave
• Casual Dress Environment
• Tuition Reimbursement
• MTM Perks Discount Program
• Leadership Mentoring Opportunities

About the Company

• At MTM Transit, you’re not just part of a team—you’re at the heart of a movement to remove community barriers nationwide.
• We’re all about breaking the mold with bold ideas, open conversations, and a relentless focus on what matters most: you.
• Here, collaboration sparks breakthroughs, learning fuels growth, and every voice shapes our future.
• Together, we thrive, push our limits, and work as team to help you reach your full potential.
• At MTM Transit, it is never just a ride, it's personal.
• We understand that our passengers deserve personalized attention and exceptional care and to us, every trip is important.
• We have exciting opportunities to join our growing team where your work has a direct impact on the communities we serve.
• Our company culture is one of innovation, collaboration, and growth.
• If you are passionate, driven, and ready to join a team where your work will directly transform and shape our industry, then we want to talk to you!

Equal Opportunity

• MTM is an equal opportunity employer.
• MTM considers qualified candidates with a criminal history in a manner consistent with the requirements of applicable local, State, and Federal law.
• If you are in need of accommodations, please contact MTM’s People & Culture.