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About the Role

LAUNCH is seeking a motivated, organized, and people-focused ACCES-VR Employment Manager to lead employment services while remaining connected to the individuals supported. This role offers a blend of program leadership, staff management, compliance, and hands-on employment support, providing strategic direction and direct job coaching.

Responsibilities

• Lead the development, implementation, and ongoing improvement of employment services policies and procedures.
• Ensure individualized employment goals and plans are implemented, monitored, and documented effectively.
• Coordinate and lead program intake meetings for new participants.
• Conduct and document routine internal audits to support quality, compliance, and program effectiveness.
• Monitor monthly program income and expenses to maintain fiscal responsibility and accuracy.
• Manage the full employee lifecycle for employment services staff, including onboarding, training, supervision, and ongoing support.
• Provide hands-on job coaching and employment support, including occasional evening and weekend hours based on participant needs.
• Collaborate with staff, participants, employers, and community partners to support successful employment outcomes.
• Help create a positive, supportive team culture focused on participant success and independence.

Requirements

• High school diploma or equivalent.
• Bachelor’s degree in a related human services, human resources, or similar field and at least one year of experience working with individuals with disabilities in job placement services; or at least four years of experience providing job placement services.
• Valid driver’s license and reliable transportation necessary to meet program needs.
• Previous supervisory or managerial experience.
• Experience with ACCES-VR, employment services, job coaching, or vocational rehabilitation.

Skills

• Strong active listening and communication skills.
• Effective written and verbal communication.
• Strong organization and attention to detail.
• Problem-solving and decision-making skills.
• Ability to manage multiple priorities and meet deadlines.
• Comfort using technology and electronic documentation systems.
• Strong reading comprehension and documentation skills.
• A commitment to person-centered services and helping individuals achieve greater independence.

Location

• 441 Kirkpatrick Street, Syracuse, NY

Work Type

• Full-Time
• 40 hours/week

Experience Level

• At least one year of experience working with individuals with disabilities in job placement services (with Bachelor's degree)
• At least four years of experience providing job placement services
• Previous supervisory or managerial experience

Education Level

• High school diploma or equivalent
• Bachelor’s degree in a related human services, human resources, or similar field

Salary/Compensations

• $24.00 – $25.00/hour, plus an additional $1.00/hour for evening and weekend hours

About the Company

• For more than 40 years, LAUNCH CNY has been empowering individuals with diverse abilities to learn, grow, and build greater independence throughout Onondaga County.
• We believe every person has unique strengths, goals, and learning styles—and our services are designed to meet people where they are and help them reach their full potential.
• Join a team that makes a meaningful difference every day by helping individuals build skills, pursue employment, and become more connected and independent in their communities.