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About the Role

Samsung Ads is transforming the advertising landscape by using comprehensive data to build the world’s most intelligent connected audience platform. This role focuses on enabling brands to connect with Samsung audiences across all devices by leveraging AI-powered productivity and automation. You will work directly with non-technical teams to identify, build, deploy, and scale Generative AI solutions that fundamentally improve how people work.

Responsibilities

Design, build, and deploy GenAI-powered automation and productivity solutions for business teams across Sales, Marketing, Finance, HR, Legal, and Operations.
Architect and implement complex agentic workflows that enable AI agents to autonomously handle multi-step business processes.
Design and maintain multi-agent orchestration patterns, where specialized AI agents collaborate on complex tasks.
Serve as the primary hands-on technical resource for our AI tooling ecosystem, including AWS Bedrock, Claude, AnythingLLM, and our homegrown GenAI platform.
Identify high-impact use cases through direct engagement with business stakeholders, translating pain points into practical AI-driven workflows.
Build and maintain custom AI agents, prompt chains, RAG pipelines, and integrations tailored to departmental needs.
Integrate agentic AI workflows with existing enterprise applications and business systems.
Define guardrails, escalation paths, and human oversight mechanisms for agentic workflows to ensure autonomous AI actions remain safe, auditable, and aligned with Samsung’s internal policies.
Develop evaluation frameworks for AI tools and agentic systems based on production requirements.
Evaluate and recommend new AI tools and vendors in collaboration with the Architecture team.
Ensure every AI solution deployed adheres to Samsung’s internal security and privacy policies.
Proactively assess data exposure risks of any AI tool or workflow before deployment.
Define and track KPIs for every AI initiative: workflows automated, hours saved, adoption rates, and user satisfaction.
Develop training sessions, documentation, and self-service resources to accelerate AI adoption among non-technical users.

Requirements

3+ years of hands-on experience with Generative AI tools and platforms, with a proven track record of delivering successful productivity or automation projects adopted by real users.
5+ years of experience in IT, automation, systems engineering, or a related technical role.
Proven experience delivering at least one end-to-end production deployment of a GenAI or agentic AI system in an enterprise environment.
Strong hands-on proficiency with AWS Bedrock, Anthropic Claude (API, Claude Code, prompt engineering), and open-source AI tooling.
Demonstrated experience designing agentic AI workflows — including multi-agent orchestration, tool-use patterns, autonomous task execution, and deterministic execution patterns suitable for enterprise environments.
Experience with agentic AI frameworks and protocols such as Model Context Protocol (MCP), LangGraph, Claude Agent SDK, Amazon Bedrock Agents, CrewAI, or equivalent orchestration tools.
Understanding of agentic design patterns: reflection, planning, tool use, multi-agent collaboration, human-in-the-loop checkpoints, and error recovery strategies.
Working experience with RAG architectures, vector databases, embeddings, and self-hosted AI knowledge base platforms (e.g., AnythingLLM).
Proficiency in Python for scripting, automation, and AI tool integration.
Strong understanding of data classification frameworks, LLM-specific risks, and corporate security policies in a multinational enterprise environment.
Experience working with non-technical stakeholders and translating business needs into technical solutions.
A solution-oriented, opinionated approach.
Highly organized and able to manage multiple priorities in a fast-paced environment.
Strong communication skills and the ability to convey AI capabilities and limitations to any audience.
Bachelor’s degree in Computer Science, Information Technology, or related field (or equivalent practical experience).

Skills

Generative AI
AI-powered productivity
Automation
AWS Bedrock
Anthropic Claude
AnythingLLM
Agentic AI workflows
Multi-agent orchestration
RAG architectures
Vector databases
Embeddings
Python
Data classification
LLM risk management
Corporate security policies
Stakeholder management
Model Context Protocol (MCP)
LangGraph
Claude Agent SDK
Amazon Bedrock Agents
CrewAI
Salesforce integration
SAP integration
ServiceNow integration
Workday integration
Ad Tech
Digital advertising
Change management
AI Centers of Excellence
Korean fluency

Location

New York, NY

Work Type

Full-time

Experience Level

Senior

Education Level

Bachelor’s degree in Computer Science, Information Technology, or related field (or equivalent practical experience)

Salary/Compensations

Base range: $140,000 ~ $170,000

Benefits

Medical
Dental
Vision
Life Insurance
401(k)
Employee Purchase Program
Tuition Assistance (after 6 months)
Paid Time Off
Student Loan Program (after 6 months)
Wellness Incentives

About the Company

Samsung Ads focuses on enabling brands to connect with Samsung audiences across all devices.
As an international company, Engineers at Samsung work on big complex projects with stakeholders and teams located around the globe.
Our purpose is to deliver unparalleled results for our customers.
Samsung Ads uniquely transforms the advertising landscape by using comprehensive data to build the world’s most intelligent connected audience platform.
We deliver on Samsung Electronics’ 51-year commitment to excellence through smart, easy, effective advertising solutions to make advanced video advertising work.
At Samsung, we believe that innovation and growth are driven by an inclusive culture and a diverse workforce.
We aim to create a global team where everyone belongs and has equal opportunities, inspiring our talent to be their true selves.
Together, we are building a better tomorrow for our customers, partners, and communities.

Equal Opportunity

Samsung Electronics America, Inc. and its subsidiaries are committed to employing a diverse workforce, and provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, gender identity, status as a protected veteran, genetic information, status as a qualified individual with a disability, or any other characteristic protected by law.
Samsung Electronics America is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process.