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About the Role
Partner with restaurant and hospitality managers to offer comprehensive service solutions for commercial cooking, refrigeration, ware-washing, and other specialty food service equipment. Demonstrate mechanical aptitude, troubleshooting skills, and the ability to read diagrams and schematics.
Responsibilities
- Properly troubleshoot, diagnose, and repair Commercial Kitchen Equipment, including cooking, refrigeration, ware-washing and other specialty food service equipment
- Communicate with manufacturers as needed to help with diagnoses and parts identification
- Consult with the Technical Assistance Group for technical support while onsite
- Install all parts ordered for the customer in a timely and professional manner and in line with company policy
- Promote and recommend other services provided by Smart Care to customers when needed
- Produce accurate and timely administrative documents, such as work orders, time reporting, receipts, and truck stock inventory
- Follow safe work practices and accident prevention procedures
- Maintain a neat and orderly service vehicle, along with accurate parts and tool inventory
- Maintain productivity levels in accordance with company standards
Requirements
- High School diploma or equivalent
- 1 year of technical experience with refrigeration, appliance repair, kitchen equipment, HVAC, or relevant military service
- Valid driver’s license and acceptable motor vehicle record
- Willingness and ability to be involved with the emergency on-call rotation that includes nights and weekends
- Availability for occasional overnight travel as assigned
- Ability to frequently kneel, bend, squat, push, pull, reach, and occasionally lift and carry up to 70 pounds
- Ability to work with moving mechanical parts, pressurized steam equipment, open flames, heated surfaces, liquids, and risk of electrical shock in damp, humid, or freezing conditions
- Ability to work on ladders, roofs, and other high places
Skills
- Mechanical aptitude
- Troubleshooting skills
- Ability to read diagrams and schematics
- Commercial refrigeration repair
- Commercial cooking equipment repair
- Prioritize and work independently with minimal direct supervision
Location
- New York, NY
Work Type
- Full-time
- Regular
Experience Level
- 1 year of technical experience
Education Level
- High School diploma or equivalent
Salary/Compensations
- $28 to $48 hourly
Benefits
- On-the-job training with available on-demand technical support
- Professional CFESA certifications with the potential for advancement
- Company service vehicle
- Fuel card
- Tablet
- Cell phone for business use
- Market-leading benefits program
- 401k
- Paid time off
- Growth opportunities including advanced technician and management positions
- Sign-On & Retention Bonus
About the Company
- Smart Care is a national repair and service provider for commercial foodservice, refrigeration, and cold storage equipment.
- Our offering of comprehensive mechanical services includes hot side cooking equipment, stand-alone refrigeration, specialty coffee and beverage, complex rack refrigeration and HVAC.
Equal Opportunity
- Smart Care is an Equal Employment Opportunity/Affirmative Action Employer.
- All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected class status.
- All qualified individuals are encouraged to apply.
- If you need a reasonable accommodation with respect to Smart Care’s application or hiring process due to a disability, please contact the Human Resources department at HR@smartcaresolutions.com.