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About the Role
As a General Manager, your mission is to reinforce the Border Foods CORE values and ensure the operation of the entire restaurant. You will build a strong team that consistently provides customers great food and a friendly experience, making the lives of employees and guests better by creating opportunities to positively impact life experiences.
Responsibilities
- Consistently demonstrates integrity in actions and expectations
- Guides team members and Shift Leaders, ensuring they complete all assigned duties and serve safe, quality food in a friendly manner
- Scheduling and deploying the Team correctly
- Monitors the performance of each Team Member and hold them accountable for standards and expectations
- Ensures a quality customer experience by driving fast and friendly service
- Maintains point of sale system by reporting all system failures and verifies download accuracy
- Ensure health and safety standards are met
- Adheres to all local, state, and federal laws and guidelines
- Creates unity in the team by building cross functional relationships
- Respond to Team Member questions and resolves employee issues in a timely manner
- Provide a restaurant that is a safe place for team members to work and customers to visit
- Able to navigate challenging situations and provide appropriate guidance
- Motivates and supports the team through active listening and the ability to communicate to a wide variety of audiences
- Represents Border Foods in handling customer complaints and/or issues
- Instills a recognition culture that creates a positive work environment
- Strategic planner creates short term and long-term strategies for restaurant success
- Delivers profit by utilizing and interpreting the P&L in order to make the appropriate financial adjustments
- Sourcing, hiring, and developing excellent Team Members
- Conducting New Hire orientation and developing the training plan for each new hire
- Minimizes loss through strict observance of cash handling policies, proper training of Team Members, and complying with all accounting/banking requirements
- Demonstrates efficient labor control, inventory control, and waste management
- Builds the capabilities of their team while identifying teams’ strengths and opportunities
- Provides learning and development opportunities for all Team Members
- Offers guidance to Team Members regarding personal development opportunities and career path
- Consistently demonstrates active and timely coaching capabilities
- Seeks and shares ideas to help others succeed creating and leveraging tools, resources, and information that fosters personal and business growth
- Bringing others along, operationally, through use of tools
Requirements
- Minimum of three years restaurant or retail experience, or combined experience and education
- Experience with sales building, P&L statements, recruiting, and training
- Proven track record of successful hiring and retention
- Ability to work early morning, evenings, late night, weekends, and some holidays
- ServeSafe Certified
- Must be at least 18 years of age
- Valid Driver’s license and vehicle insurance
- High school diploma or equivalent
Skills
- Sales building
- P&L statements
- Recruiting
- Training
- Hiring
- Retention
- Cash handling
- Labor control
- Inventory control
- Waste management
- Coaching
Location
- Onsite
Work Type
- Full-time
Experience Level
- Management
Education Level
- High school diploma or equivalent
- GED
- Tuition Reimbursement
Salary/Compensations
- $50,000 - $100,000 per year
- Up to $100,000 a year with base pay plus top-tier bonus potential
- Potential to make up to an extra forty thousand dollars annually in bonus alone
Benefits
- Medical/Dental/Vision benefits offered for all positions – even part-time
- Free food
- Vacation Time (Paid Time Off), Sick, and Holiday Pay
- Vacation Donation Program
- Scholarship opportunities
- Trip to Mexico for top performers
About the Company
- Border Foods is one of the largest, privately held Taco Bell franchisees in America.
- We work with a people-first mantra.
- We work together to bring to life the Core Values of Border Foods.
- Welcome to our family where you will continue to learn, evolve, and shape what comes next on our mission of making lives better.
- At Border Foods, we will unlock the full potential of our employees and guest’s restaurant experience by creating safe welcoming and supportive environments where everyone can thrive.
Equal Opportunity
- Border Foods is proud to be an Equal Opportunity Employer of Minorities, Women, Protected Veterans, and individuals with Disabilities and does not discriminate based on gender identity or sexual orientation.