About the Role
The New Museum seeks a collaborative, strategic, and highly organized Special Events Manager to manage the Museum’s special events program. This role plays a critical part in generating earned revenue through venue rentals while supporting fundraising, patron, and membership programs, exhibition openings, and internal institutional events. The position is responsible for developing rental business opportunities, maintaining strong client and vendor relationships, and ensuring exceptional event execution that reflects the Museum’s mission and standards. The Special Events Manager serves as the primary point of contact for clients, vendors, and internal stakeholders throughout the lifecycle of each event. This position serves as a key operations manager within the Museum’s event portfolio and supervises the Special Events Coordinator. The New Museum opened an expanded campus designed by OMA in March 2026, featuring new event spaces, making this an outstanding moment to join.
Responsibilities
- Manage all rental events from inquiry through execution, including site visits, client meetings, proposals, contracting, planning, production, vendor coordination, and post-event follow-up.
- Serve as the primary point of contact for prospective clients, clients, and stakeholders throughout the planning process.
- Oversee all aspects of event setup, breakdown, load-in/load-out activity, and onsite operations.
- Ensure events are executed in accordance with Museum standards, event guidelines, and operational requirements.
- Support, manage, and execute production of internal Museum events.
- Develop and implement annual and long-term rental sales strategies to achieve departmental revenue goals for rental events of $1.6M- $2M annually.
- Build, maintain, and grow a portfolio of rental clients and strategic event partners.
- Conduct site visits and presentations for prospective clients.
- Identify and cultivate new rental business opportunities and market segments.
- Collaborate on marketing initiatives that increase awareness of the Museum’s event spaces.
- Plan and support fundraising events, exhibition openings, donor receptions, patron dinners, member events, and Museum-wide celebrations.
- Coordinate guest management, invitations, RSVPs, seating plans, communications, and hospitality arrangements.
- Prepare and manage event proposals, contracts, invoices, permits, insurance certificates, and related documentation.
- Track event revenue, expenses, deposits, reporting, and forecasting.
- Maintain accurate event records and planning materials.
- Manage the Museum’s events calendar and oversee scheduling of internal and external events.
- Coordinate security, facilities, audiovisual services, maintenance, equipment rentals, and other operational requirements.
- Develop and maintain strong vendor and partner relationships.
- Evaluate vendor performance and identify new partnerships that enhance event quality and efficiency.
- Supervise the Special Events Coordinator.
- Support departmental reporting, evaluation, and process improvement initiatives.
- Conduct field research and regularly share updates on event trends, environmental impacts, new business platforms to support ongoing strategy and planning for the Museum’s events program and venue rental business.
Requirements
- Bachelor’s degree required.
- Minimum of three to five years of experience in event sales, venue rentals, event production, fundraising events, or event-related fields.
- Strong project management, organizational, communication, and client relationship skills.
- Proficiency in Microsoft Office and Tripleseat required.
- Experience with Raiser's Edge, ACME, Zkipster, Asana, or comparable platforms preferred.
- Knowledge of museum environments preferred; knowledge of contemporary art a plus.
- Ability to work evenings and weekends as required.
Skills
- Event sales
- Venue rentals
- Event production
- Fundraising events
- Project management
- Organizational skills
- Communication skills
- Client relationship skills
- Microsoft Office proficiency
- Tripleseat proficiency
- Raiser's Edge experience (preferred)
- ACME experience (preferred)
- Zkipster experience (preferred)
- Asana experience (preferred)
- Museum environments knowledge (preferred)
- Contemporary art knowledge (a plus)
Location
- New York
Work Type
- Full-Time
Experience Level
- 3-5 years
Education Level
- Bachelor's degree
Salary/Compensations
- $85,000.00-$95,000.00
Benefits
- Medical
- Dental
- Vision
- Employee Assistance Program (EAP)
- Flexible Spending Account (FSA)
- Employer funded Health Reimbursement Program through the Difference Card
- Commuter Benefits Program through the Difference Card
- Voluntary Short Term Disability Plan
- Long-Term Disability
- Life Insurance
- Retirement Plan
- Other voluntary benefits
- 15 days of paid time off
- 8 sick days
- 13 holidays
About the Company
- The New Museum's mission is 'New Art, New Ideas.' Founded in 1977, it has been a leader among contemporary art museums for over 40 years, presenting contemporary culture in a critical and scholarly context. It is among the most respected internationally for its risk-taking curatorial program. The Museum is a center for exhibitions, information, and documentation about living artists from around the world, focusing on emerging and under-recognized voices. In 2007, the New Museum opened its first permanent building at 235 Bowery designed by SANAA. Since then, over 4 million have visited or attended programs and events. The Museum has featured 155 exhibitions with over 600 artists from 60+ countries and hosted over 1,200 public programs. The Museum opened an expanded campus designed by OMA in March 2026.
Equal Opportunity
- The New Museum of Contemporary Art believes that all persons are entitled to Equal Employment Opportunity and does not discriminate against its staff members or applicants for employment because of race, creed, color, religion, national origin, gender identity and expression, sex, age, disability, marital status, political affiliation, sexual orientation, genetic information, or veteran or citizenship status provided they are qualified and meet the requirements for the job.
- The New Museum provides reasonable accommodation to candidates with disabilities.
- As per New York State Guidelines, all candidates hired must be vaccinated with the COVID vaccine.
