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About the Role

Viva Eve is reinventing women's healthcare by offering a personalized, comfortable, and empowering experience. We are seeking a Medical Receptionist to be the first point of contact for patients, ensuring a welcoming and efficient visit.

Responsibilities

• Check-in/out patients
• Greet patients and direct or escort them to the appropriate area
• Input patient information into the Electronic Medical Records system (EMR)computer system for billing
• Prepare and maintain patient charts
• Ensure patients complete all necessary medical forms
• Collect forms of payment
• Interact with patients in person and over the phone in a courteous and professional manner
• Answer, screen, and direct calls on a multi-line system
• Contact potential new patients to help schedule initial appointments
• Compose typed routine correspondence as required
• Perform general clerical duties (i.e. filing, photocopying, faxing, mailing)
• Demonstrate a high level of professionalism in dealing with confidential issues
• Contact outside service providers and other medical offices for records
• Work with insurance companies to obtain authorizations and verify insurances
• Scan patient documents and attach them to patient files
• Write patient referrals
• Prepare medical records for transfer patients
• Maintain HIPAA compliance at all times

Requirements

• 1 year of related experience, or equivalent, a combination of education and experience
• Proficient in Microsoft Office and Google Suite; and at least one Electronic Medical Records (EMR/EHR) system
• Strong organizational skills with the ability to manage priorities and workflow
• Versatile, flexible, and willing to work with enthusiasm in an environment with constantly changing priorities
• Able to effectively communicate with people at all levels of experience and education and from various backgrounds and cultures
• Excellent written and verbal communication skills
• Knowledge of medical terminology is a plus
• Bilingual is a plus
• Must have open availability

Skills

• Microsoft Office
• Google Suite
• Electronic Medical Records (EMR/EHR) system
• Medical terminology
• Bilingual

Location

• Viva Eve Forest Hills 108-16 63rd Rd, Forest Hills, NY 11375

Work Type

• Full-time
• Onsite

Experience Level

• 1 year of related experience

Salary/Compensations

• $18-$25 per hour

Benefits

• PTO Paid Time Off
• 401(k)
• Medical, Dental, and Vision Insurance
• Employee Assistance Programs

About the Company

• Viva Eve is a total reinvention of the women’s health care experience.
• We know that so many women are unhappy going to typical clinics with rushed doctors and unhelpful staff.
• Some offices even send patients to a different location for every test, such as ultrasounds or bloodwork, without thinking about what’s easiest for patients.
• We wanted to change that. At Viva Eve, we do things differently. From ob/gyn to fertility and fibroids, we are your women’s health experts.
• Our purpose is to empower women to take control of their own health.
• Our core difference is in-depth, personalized care coupled with a warm, welcoming experience designed around the patient.
• With a team of multi-disciplinary specialists, led by a women’s health doctor who knows the patient, patients no longer have to go to extraordinary lengths to receive answers about their health.
• At our core, our offices and top-rated staff have been designed to make our patients feel comfortable and empowered in all aspects of their health journey.

Equal Opportunity

• Viva Eve is an equal opportunity and affirmative action employer.
• We are committed to fostering a diverse, equitable, and inclusive workplace.
• We prohibit discrimination and harassment based on race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, veteran status, or any other characteristic protected by law.
• We comply with all applicable federal, state, and local laws.