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About the Role

Responsible for investigating and confirming the facts of loss for complex Homeowner's Claims, determining coverage, damages, and negotiating claims within authority. This role involves creating comprehensive damage estimates for complex first-party homeowner claims and may involve mentoring junior employees.

Responsibilities

• Exhibits mastery estimating fundamentals to create estimates of damages on complex 1st party homeowner losses.
• Builds mastered relationships with internal and external customers.
• Interprets regulatory compliance and fair claims practices.
• Negotiates settlements, makes settlement payments, and documents all activities.
• Applies mastered content in interpretations of all policy types and assists leadership in training.
• Recommends process improvements.

Requirements

• Must reside within Westchester, New York or Rockland, New York.
• Strong background handling high-volume and complex homeowners claims, including losses up to $250K.
• Expertise in writing and reviewing complex repair estimates.
• Experience managing high-value properties.
• Ability to own claims from start to finish across all exposures (dwelling, contents, ALE, mitigation, and supplements).
• Preferred insurance carrier experience with field exposure.
• Demonstrated ability to effectively partner with independent adjusters and cross-functional teams.
• Strong communication skills.
• Collaborative approach.
• Ability to navigate complex loss scenarios such as storm, water, and hail claims.
• Proven track record of providing excellent customer service, including supporting escalations.
• As a requirement of employment, individuals who currently hold an active insurance license must terminate all existing appointments prior to onboarding and must not hold any outside appointments at any point during employment.
• Applicants seeking an adjuster role who also hold a resident producer license must formally surrender that license when instructed to by the licensing team.
• Candidates must possess authorization to work in the United States, as it is not our practice to sponsor individuals for work visas.
• In the event you need assistance or accommodation in completing your online application, please contact NGIC main office by phone at (336) 435-2000.
• When working from home, you must have a dedicated, private workspace free from distractions, along with appropriate desk and seating.
• Reliable internet is required, with minimum speeds of 50 MB download and 5 MB upload.

Skills

• Analytical Thinking
• Claims Resolution
• Claims Settlement
• Communication
• Complex Claims
• Homeowners Claims
• Homeowners Insurance Claims
• Large Loss Claims
• Property Claims
• Xactimate

Location

• Westchester, New York
• Rockland, New York

Work Type

• Field
• Remote

Experience Level

• Experienced Property Field Adjuster claims professional
• Field Property Adjuster Cons II
• Field Property Adjuster Sr Cons I
• Field Property Adjuster Sr Cons II

Salary/Compensations

• Field Property Adjuster Cons II: $56,000.00 - 82,500.00/salary
• Field Property Adjuster Sr Cons I: $65,600.00 - 98,200.00/salary
• Field Property Adjuster Sr Cons II: $65,600.00 - 98,200.00/salary

Benefits

• Allstate provides a comprehensive technology setup, including a laptop, monitors, headset, keyboard, and mouse.
• Employees eligible to work from home also receive a monthly connectivity reimbursement to help offset internet costs.

About the Company

• National General is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers’ evolving needs.
• We offer home, auto and accident and health insurance, as well as other specialty niche insurance products, through a large network of independent insurance agents, as well as directly to consumers.
• National General Holdings Corp., a member of the Allstate family of companies, is headquartered in New York City.
• National General traces its roots to 1939, has a financial strength rating of A– (excellent) from A.M. Best, and provides personal and commercial automobile, homeowners, umbrella, recreational vehicle, motorcycle, supplemental health, and other niche insurance products.
• We are a specialty personal lines insurance holding company.
• Through our subsidiaries, we provide a variety of insurance products, including personal and commercial automobile, homeowners, umbrella, recreational vehicle, supplemental health, lender-placed and other niche insurance products.
• Companies & Partners: Direct General Auto & Life, Personal Express Insurance, Century-National Insurance, ABC Insurance Agencies, NatGen Preferred, NatGen Premier, Seattle Specialty, National General Lender Services, ARS, RAC Insurance Partners, Mountain Valley Indemnity, New Jersey Skylands, Adirondack Insurance Exchange, VelaPoint, Quotit, HealthCompare, AHCP, NHIC, Healthcare Solutions Team, North Star Marketing, Euro Accident.

Equal Opportunity

• Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.
• For jobs in San Francisco, please click “here” for information regarding the San Francisco Fair Chance Ordinance.
• For jobs in Los Angeles, please click “here” for information regarding the Los Angeles Fair Chance Initiative for Hiring Ordinance.
• To view the “EEO Know Your Rights” poster click “here”. This poster provides information concerning the laws and procedures for filing complaints of violations of the laws with the Office of Federal Contract Compliance Programs.
• To view the FMLA poster, click “here”. This poster summarizing the major provisions of the Family and Medical Leave Act (FMLA) and telling employees how to file a complaint.
• It is the Company’s policy to employ the best qualified individuals available for all jobs. Therefore, any discriminatory action taken on account of an employee’s ancestry, age, color, disability, genetic information, gender, gender identity, gender expression, sexual and reproductive health decision, marital status, medical condition, military or veteran status, national origin, race (include traits historically associated with race, including, but not limited to, hair texture and protective hairstyles), religion (including religious dress), sex, or sexual orientation that adversely affects an employee's terms or conditions of employment is prohibited. This policy applies to all aspects of the employment relationship, including, but not limited to, hiring, training, salary administration, promotion, job assignment, benefits, discipline, and separation of employment.
• National General Holdings Corp. is an Equal Opportunity (EO) employer – Veterans/Disabled and other protected categories.
• All qualified applicants will receive consideration for employment regardless of any characteristic protected by law.