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About the Role

As a Shift Leader, your mission is to reinforce the Border Foods CORE values and positively impact life experiences for employees and guests. You are responsible for the entire restaurant operation and building a strong team that consistently provides customers great food and a friendly experience.

Responsibilities

• Guides team members, ensuring they complete all assigned duties and serve safe, quality food in a friendly manner.
• Schedules and deploys the Team correctly.
• Monitors the performance of each Team Member and holds them accountable for standards and expectations.
• Ensures a quality customer experience by driving fast and friendly service.
• Maintains point of sale system by reporting all system failures and verifying download accuracy.
• Ensures health and safety standards are met.
• Adheres to all local, state, and federal laws and guidelines.
• Responds to Team Member questions and resolves employee issues in a timely manner.
• Provides a restaurant that is a safe place for team members to work and customers to visit.
• Navigates challenging situations and provides appropriate guidance.
• Motivates and supports the team through active listening and communication.
• Represents Border Foods in handling customer complaints and/or issues, finding effective solutions.
• Instills a recognition culture that creates a positive work environment.
• Creates short-term and long-term strategies for restaurant success.
• Delivers profit by utilizing and interpreting the P&L to make appropriate financial adjustments.
• Sources, hires, and develops excellent Team Members.
• Conducts New Hire orientation and develops training plans.
• Minimizes loss through strict observance of cash handling policies, proper training, and compliance with accounting/banking requirements.
• Provides learning and development opportunities for all Team Members.
• Demonstrates active and timely coaching capabilities.
• Seeks and shares ideas to help others succeed.

Requirements

• Must be at least 18 years of age.
• Sits, stands, bends, lifts, and moves intermittently during working hours.

Skills

• Accountability
• Integrity
• Family
• Excellence
• Teamwork
• Empowerment
• Cross functional relationships
• Active listening
• Communication
• Strategic planning
• Financial adjustments
• Hiring
• Training
• Cash handling
• Coaching

Location

• Onsite

Work Type

• Full-time

Experience Level

• Shift Leader

Education Level

• High school diploma or equivalent

Salary/Compensations

• $12 per hour - $24 per hour

About the Company

• Border Foods is one of the largest, privately held Taco Bell franchisees in America.
• At Border Foods, we work with a people-first mantra.
• We work together to bring to life the Core Values of Border Foods.
• Welcome to our family where you will continue to learn, evolve, and shape what comes next on our mission of making lives better.

Equal Opportunity

• Border Foods is proud to be an Equal Opportunity Employer of Minorities, Women, Protected Veterans, and individuals with Disabilities and does not discriminate based on gender identity or sexual orientation.