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About the Role

Maintenance Supervisor II manages one (1) Senior Maintenance Tech, and two (2) full-time Janitors, and directs both the strategic operations planning and day-to-day work of the HomeRise Maintenance Department, and is responsible for delivering quality maintenance, sanitation, and ensuring quality janitorial services of the building. The Maintenance Supervisor II, along with the Site Manager, is responsible for executing national and local policies and procedures, which assure that the physical assets, machinery, buildings, grounds, and servicing utilities are optimally maintained in both appearance and function in compliance with all federal and local laws and regulations.

Responsibilities

Maintains preventive maintenance programming in Yardi.
Ensures the timely delivery of preventive/deferred maintenance services to include annual permits and inspections for elevators, backflows, boilers, fire sprinklers, fire pumps, fire escapes, smoke curtains, generators, or any other City/State requirement.
Establish, maintain, and follow effective Safety Procedures for the Maintenance and Janitorial Staff.
Maintain, operate, and train maintenance staff in the computerized work order system in Yardi to meet departmental performance goals and standards.
Coordinate and prioritize work order requests with Site Managers.
Purchase/order repair material and janitorial supplies, keeping aware of the monthly allocations in the annual operations budget.
Maintain a centralized tool and supply inventory.
Perform basic to advanced maintenance repairs.
Ensure turnovers are completed within 14 days; 30 if renovation is required.
Assist the Site Manager in the monthly Pest Control Walk, inspecting every unit, documenting all maintenance issues and performing repairs.
Assist the Site Manager with the required Annual 100%-unit inspection, noting maintenance issues and performing repairs or creating work order(s) as needed.
Maintains a living document of all purchases of items that may be capitalized and sends this list to the Regional Property Director biannually.
Maintain and update preferred vendor list and implement cost-effective means to replace carpet, appliances, etc., for all properties.
Respond to after-hours emergency calls when necessary.
Undertakes projects as assigned.

Requirements

High School Diploma or GED is required.
Seven years’ experience in multi-family (apartment or hotel) maintenance.
Working knowledge of Microsoft Office, Outlook, Word and Excel is required.
Ability to plan, organize and supervise an effective maintenance program.
Ability to assess and prioritize work order requests and create daily work assignments for staff.
Knowledge and experience working with General Contractors and sub-contractors, understanding of building systems, warrantees, and life expectancy of equipment.
Knowledge of residential building maintenance.
Ability to communicate effectively with high-risk residents.
Ability to supervise and mange staff with diverse work histories and life experiences.
Must be able to communicate (verbally and in writing) with Site Management Staff, Resident Services and residents effectively.
Must have valid phone number.
Ability to appropriately respond to and resolve conflict.
Ability to work independently as well as be part of a team and a team leader.
Ability to train and support maintenance personnel.

Skills

Knowledge in the Property Management software (Yardi) is strongly recommended.
Strong interest in social justice and advocacy is preferred with an understanding, sensitivity and experience working in a supportive housing environment and with issues of homelessness and recovery issues.

Location

850 Broderick St, San Francisco, CA 94115
3155 Scott St, San Francisco, CA 94123

Work Type

Full-Time
Exempt

Experience Level

Seven years’ experience in multi-family (apartment or hotel) maintenance.

Education Level

High School Diploma or GED

Salary/Compensations

$69,000 - $76,875 annually

Benefits

100% employer-paid employee healthcare options (Kaiser or Sutter), dental, vision, life & disability insurance
FSA for childcare, medical and commuter expenses
403(b) retirement investment plan with employer match
Employee Assistance Program
Paid on-the-job training
Career advancement within a growing organization
Professional development opportunities with an annual Education Benefit that includes paid time off
PTO (2 weeks accrued for the first 12 months and 3 weeks accrual from 13-36 months of continuous service)
14 paid holidays with one floating day for your birthday
Sick time accrual
Employee Referral Program
HERO Award recognizing outstanding performance in the line of duty
Sabbatical leave after 5 years of service
45-minute paid lunch period per shift

About the Company

HomeRise believes that home has the power to stabilize a person’s life.
Built on a simple - but powerful idea called supportive housing, we provide people experiencing homelessness with a place to call home combined with support services, like mental health services and job training, so they can rise up and transform their lives.
We organize our residents and supporters to advocate for local and state policies, like affordable housing, to help people still on the streets or at risk of homelessness.
Together, we’re building a new future for our neighborhoods and the city we love.

Equal Opportunity

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
HomeRise is an Equal Opportunity Employer without regard to people formerly experiencing homelessness, race, color, creed, gender, gender expression, gender identity, religion, marital status, registered domestic partner status, sex (includes pregnancy, childbirth, breast feeding, and related medical conditions), sexual orientation, age, veteran status, national origin or ancestry, political affiliation, physical or mental disability, medical condition including genetic characteristics, or any other consideration made unlawful by federal, state, or local laws.
HomeRise hiring policies require a background check for all applicants working directly with at-risk populations.