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About the Role
As a Staff Software Engineer on the Intelligent Tooling team, you will build and operate internal systems that directly impact how engineers across Plaid do their work, and own the technical direction for major parts of that surface. This is a hands-on role with significant ownership, where success is measured by real adoption, reliability, and improvements to developer experience. You will work on AI-powered tooling, internal platforms, and developer workflows, collaborating closely with other engineers and cross-functional partners to ship durable, high-leverage systems.
Responsibilities
- Design, build, and operate internal tools and services used by Plaid’s engineers.
- Integrate AI-powered tools and workflows into core engineering processes.
- Improve reliability, usability, and performance of existing internal platforms.
- Own systems end-to-end, including production support and iterative improvement.
- Collaborate with teammates and stakeholders to deliver practical, high-impact solutions.
- Set technical direction for major areas of the Intelligent Tooling surface and mentor other engineers.
Requirements
- 8+ years of professional software engineering experience.
- Experience building developer tooling, internal platforms, or infrastructure.
- Exposure to developing AI systems, automation, or agentic workflows.
- Hands-on experience using AI-powered developer tools.
- Strong problem-solving and collaboration skills.
- Track record of setting technical direction and leading through influence.
- Familiarity with CI/CD, cloud infrastructure, or observability tooling.
- Strong interest and excitement in leveraging AI to meaningfully improve developer productivity and engineering velocity for a broader engineering organization.
Skills
- AI-powered tooling
- Internal platforms
- Developer workflows
- CI/CD
- Cloud infrastructure
- Observability tooling
Location
- San Francisco
- New York
- Washington D.C.
- London
- Amsterdam
Work Type
- Onsite
- Remote
- Hybrid
Experience Level
- Staff
- 8+ years of professional software engineering experience
Benefits
- Medical
- Dental
- Vision
- 401(k)
About the Company
- Plaid is evolving into an AI-first company, and Intelligent Tooling sits at the center of that transformation.
- The Intelligent Tooling team is being built from the ground up, and our mission is to establish the technical foundations, operating model, and internal platforms that embed AI deeply into Plaid’s coding tools, internal systems, and the entire software development lifecycle.
- When we are successful, engineers across Plaid will delegate lower-leverage work to AI agents, move faster with confidence, and spend more of their time designing and inventing for customers.
- Intelligent Tooling owns the platforms and systems that make this possible - from AI coding integrations and SDLC agents to the internal tools that power Plaid’s operations.
- Our mission at Plaid is to unlock financial freedom for everyone.
- To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable.
- We recognize that strong qualifications can come from both prior work experiences and lived experiences.
- We encourage you to apply to a role even if your experience doesn't fully match the job description.
- We are always looking for team members that will bring something unique to Plaid!
Equal Opportunity
- Plaid is proud to be an equal opportunity employer and values diversity at our company.
- We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics.
- We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws.
- Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process.
- If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.