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About the Role

Prepare and lead your team to run successful shifts, managing the restaurant day-to-day and continuing to add to your leadership skills.

Responsibilities

• Take ownership and responsibility of the restaurant and team during shifts.
• Train team members to Pizza Hut and Tasty Hut, LLC standards.
• Use BLAST to resolve all customer complaints and always put customer needs first.
• Own and promote positive restaurant culture and employee experience.
• Responsible for inventory and food orders.
• Enforce and follow Pizza Hut Service Principals.
• Assist RGM with oversight and execution of all store inventory, forecasting, and scheduling processes.
• Ensure all team members have the tools and knowledge necessary for success.
• Deliver high customer satisfaction results on all shifts.
• Ensure restaurant meets/exceeds all Tasty Hut, LLC and Pizza Hut brand standards and processes on shifts.
• Utilize Pizza Hut provided tools (Hutlink, Learning Zone, Pizzapedia).
• Execute all Pizza Hut provided training material and courses, and follow up with team members on execution.
• Delegate and manage team member workload while running shifts.
• Comply with all laws and regulations.
• Conduct inventory counts and audits.
• Ensure a safe work environment is provided in the restaurant.
• Maintain a clean, organized restaurant that meets all health and safety regulations.
• Act as a brand steward for the Pizza Hut brand.
• Manage and adhere to the Employee Handbook and policies (Cash Controls, Anti-Harassment, etc.).
• Maintain a professional image and highly ethical conduct as a representative of Tasty Hut, LLC.
• Exhibit Tasty Hut, LLC Core Values and work daily to fulfill the mission and vision.
• Other duties as assigned.

Requirements

• Be a customer maniac!
• ServSafe Certified
• Lead On! Shift Leader
• MSM courses 4-5
• Proficient at Microsoft Office
• Reliable transportation and computer basics
• Valid Driver's License Preferred
• Communicate and give feedback in a positive manner.
• National Sex Offender Registry Check
• Motor Vehicle Record

Skills

• Leadership
• Customer Service
• Inventory Management
• Team Training
• Problem Solving
• Communication
• Microsoft Office Proficiency

About the Company

• Pizza Hut
• Tasty Hut, LLC