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About the Role

The Manager of Marketing & Communications implements the Director’s strategic vision into well-run campaigns, content and day-to-day operations, and executes the full range of marcom production work. This role sits between strategy and hands-on delivery, managing timelines and budgets, and producing and overseeing content across multiple channels.

Responsibilities

• Translate the Director’s marcom strategy and editorial calendar into detailed project plans, timelines and budgets.
• Manage day-to-day execution across print, web, video, social media, and press/media initiatives.
• Handle copywriting, data collection and analysis, and content production for print, web, video, and press/media initiatives.
• Implement and execute all social media initiatives and projects.
• Develop templates and content for staff, board and committee members to communicate effectively within brand guidelines.
• Lead the production of fundraising materials, the annual report, e-news, website updates, social media content, photo, video, multimedia and graphic design projects, and marketing collateral.
• Uphold and help enforce brand guidelines across all materials and channels.
• Flag inconsistencies and support staff training on messaging.
• Support media strategy by maintaining the media archive, drafting press releases and talking points, and helping staff media events and crisis-communications logistics.
• Track performance across channels and provide regular reporting to inform strategy.
• Assist in managing relationships with consultants, vendors and freelancers.
• Track marcom budget spending against plan.
• Partner with the Director to shape the annual marcom strategy plan and calendar.
• Help ensure that campaigns and content stay aligned with the organization’s identity, values, mission and programmatic priorities.
• Act as a day-to-day storyteller and brand steward, producing and overseeing content that strengthens relationships with supporters and partners.
• Maintain and monitor project plans, schedules, and budgets across all marcom initiatives.
• Organize, attend and participate in stakeholder meetings.
• Prepare necessary templates and assets for internal projects.
• Provide administrative support as needed.
• Surface new ideas for projects, assess their risks and benefits, and provide strategic solutions.
• Own the project management calendar for fulfilling each marcom goal and objective.
• Support the Director and CEO in maintaining relationships with media spokespeople and liaisons.
• Help execute the media strategy and toolkit; maintain the media archive of hits; assist with organizing media events, drafting press releases and talking points, and crisis-communications logistics.
• Help package communications guidance, tools and key messages for colleagues and external partners in support of policy, advocacy and narrative-change goals.
• Coordinate with communications staff at partner organizations to keep messaging consistent during coalition or joint advocacy campaigns.
• Embody organization values (respect & compassion, empowerment, teamwork).
• Contribute to a safe and pleasant work environment.
• Follow policies, procedures, and safe work practices.
• Other duties as assigned.

Requirements

• Strong project management skills: able to build and manage timelines, budgets and multiple concurrent workstreams.
• Exceptional written, verbal, and presentation skills, with strong editorial judgment and the ability to adapt messaging to diverse audiences.
• Strong relationship-building skills with the ability to collaborate across departments and work efficiently with staff and community partners.
• Ability to work independently while proactively communicating with leadership and managing tight deadlines and shifting priorities.
• Experience working in a nonprofit, community-based, or mission-driven organization.
• Experience supporting fundraising communications, donor engagement campaigns, annual reports, or development initiatives.
• Experience with media relations, press outreach, and crisis communications.
• Familiarity with website content management systems and email marketing platforms.
• Knowledge of or interest in affordable housing, community development, community organizing, cultural arts, or social justice issues.

Skills

• Marketing
• Communications
• Public Relations
• Project Management
• Content Production
• Copywriting
• Data Collection
• Data Analysis
• Social Media Management
• Brand Management
• Media Relations
• Press Release Drafting
• Crisis Communications
• Reporting
• Budget Management
• Vendor Management
• Strategic Planning
• Storytelling
• Fundraising Materials Production
• Annual Report Production
• E-news Production
• Website Updates
• Multimedia Production
• Graphic Design
• Marketing Collateral Production
• Canva
• Adobe Suite
• After Effects
• Keynote
• Prezi
• Google Workspace
• Social Media Management Platforms
• Social Media Analytics Platforms
• Website Content Management Systems
• Email Marketing Platforms

Location

• Chinatown neighborhood, San Francisco

Work Type

• Full-time
• Hybrid

Experience Level

• 3–5 years of experience in marketing, communications, or public relations, or a related field.

Education Level

• Bachelor’s degree in Marketing, Communications, Journalism, Public Relations, or a related field.

Salary/Compensations

• $97,375 - $102,500

Benefits

• Comprehensive benefits

About the Company

• A private non-profit founded in 1977, Chinatown Community Development Center believes in a comprehensive vision of community.
• Owns and/or manages approximately 36 affordable housing buildings serving over 4,500 low-income seniors, single adults, formerly homeless adults, and families of diverse ethnic and cultural backgrounds in San Francisco’s Chinatown, Tenderloin, Western Addition, and Polk Gulch neighborhoods.
• Builds housing, develops grassroots leadership, and engages low-income residents and youth.
• Employees are passionate about the mission; thrive in a family organizational culture; and embody values of empowerment, teamwork, and compassion.
• Serves a diverse population and is committed to hiring practices that provide culturally competent services.

Equal Opportunity

• Chinatown Community Development Center (CCDC) is an equal opportunity employer.
• We are committed to building a diverse and inclusive workplace and do not discriminate on the basis of race (includes hairstyle and hair texture), color, religion (includes dress and grooming practices), age, sex (including pregnancy, childbirth, breastfeeding or related medical condition and reproductive health decision making), national origin (includes language restrictions), ancestry, citizenship, disability, medical condition (cancer or genetic characteristic), genetic information or characteristic, marital status, sexual orientation, gender identity or expression, veteran or military status, or participation in an EEO protected activity or any other characteristic protected by federal, state, or local law.
• Qualified applicants with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.