About the Role
Vince is seeking a dynamic, customer service driven Full-Time Assistant Store Manager. The Assistant Store Manager (ASM) is responsible for assisting the Store Manager in the daily operation of the store, maximizing profits, sales, and the customer service experience. The ASM will contribute significantly to the store's sales, assist in hiring, training, and managing store associates, and model excellent customer service and visual presentation standards.
Responsibilities
- Achieve and exceed individual productivity and sales goals
- Assist in achieving and exceeding the store’s productivity and sales goals
- Set an example of exceptional customer service by modeling the desired customer service behavior and coaching the staff to achieve the same results
- Practice and teach client development to the staff
- Assist the store manager to recruit, train, motivate and retain quality sales associates
- Assist the store manager in evaluation of individual associate’s performance to goals
- Help maintain a high level of visual merchandising and housekeeping standards
- Perform daily opening and closing procedures including daily paperwork reconciliation and other operational tasks
- Protect store assets and inventory
- Bring any potential shrinkage information to the store manager’s attention
- Enforce the company policies and procedures
- Client Book Management and Clienteling
Requirements
- Minimum of three (3) years of experience in luxury retail management
- Full understanding of specialty retail, including business development, visual merchandising and store operations
- Computer skills to include operation of retail point of sale system, Word, Excel and email
- Must be able to lift, carry or otherwise move objects weighing up to 35 pounds when merchandising the sales floor and use ladders or stairs
- Strong leadership critical thinking and problem solving skills
- Delegate responsibility and work to the staff
- Demonstrate strong verbal and written communication skills allowing for communication of the company’s goals and objectives
- A positive, outgoing, high energy personality that is entrepreneurial, who is sales focused and takes full ownership of the store’s business at all levels
- A mentor and leader to staff and peers
- Developing individual’s strengths and identifying opportunities
- A trainer able to teach skills in customer service, selling, and operations
Skills
- Effective & Elevated Communication
- Solution Driven
- Business Acumen
- Autonomous Operator
- Leadership
- Critical Thinking
- Problem Solving
- Verbal Communication
- Written Communication
- Customer Service
- Selling
- Operations
Work Type
- Full-Time
Experience Level
- 3 years of experience in luxury retail management
Salary/Compensations
- $24 to $32 hourly
Benefits
- Robust healthcare options for medical, dental, vision, flexible spending, and health savings account with employer funding
- 401(k) with employer match
- Generous paid time off plans for vacation, sick, and personal, as well as company holidays
- Clothing allowance & merchandise discounts
- $400 annual gym reimbursement
- Mental health support tools and telehealth psychology and psychiatry
- Family and caregiving benefits including a competitive paid parental leave program as well as supplemental infertility coverage
- Life, accidental death & dismemberment, short-term disability, and long-term disability insurance
- Supplemental hospital indemnity, specified disease, and accident coverage
- Pre-tax commuter benefits including transit and parking
- Discounted pet, home & auto, and legal insurance
About the Company
- Vince is seeking a dynamic, customer service driven Full-Time Assistant Store Manager.
Equal Opportunity
- V Opco, LLC is an equal opportunity employer and does not discriminate against any applicant or employee because of race, color, religion, sex, sexual orientation, national origin, disability, genetic information, age, or military or veteran status or any other status protected by applicable federal, state or local law.
- V Opco, LLC also provides reasonable accommodation to qualified individuals with disabilities in accordance with applicable laws.
