Manager, Platform Offering Strategy at Adyen | NY, US | Rezi

Manager, Platform Offering Strategy at Adyen

Manager, Platform Offering Strategy

Adyen · NY, US

1 months ago

Manager, Platform Offering Strategy

Adyen · NY, US

a month ago
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About the Role

This role is responsible for Adyen’s long-term strategy, product offering, customer satisfaction, and overall performance for the Platforms and Marketplace customer segment. The person in this role will ensure the health and growth of the business by resolving current friction points, identifying new opportunities, and driving change through stakeholders across the organization. This role will contribute to driving the commercial strategy and revenue growth initiatives for net new business acquisition as well as growth of existing customers.

Responsibilities

  • Create and evolve Adyen’s Offering, ensuring it is scalable across verticals and regions.
  • Own the commercial value proposition and product bundling, defining what we sell and why.
  • Anticipate future customer and commercial needs and evolve the offering area in line with broader strategy, market, and regulatory shifts.
  • Build direct customer relationships to inform strategies and drive business.
  • Support Verticals’ point of view with feedback obtained directly from customers and from Sales and AMs.
  • Identify cross-market and cross-vertical patterns in customer feedback and convert them into clear, data-driven product recommendations.
  • Inform roadmap decisions in partnership with Product Leadership, advocating for development that drives adoption and value creation across the customer portfolio.
  • Partner with Commercial leads to execute the Go-to-Market strategy for the offering, ensuring a strong feedback loop.
  • Collaborate with Product Marketing, Commercial Academy, and the Business Performance team on creating necessary enablement for commercial teams.
  • Maintain a close partnership with the Vertical teams to ensure systematic cross-vertical insights, aligning GTM execution with specific industry needs.

Requirements

  • 7+ years of experience, ideally combining a Consulting / Investment Banking background with hands-on ownership at a technology company.
  • Ability to navigate ambiguity and thrive in a fast-paced environment, bringing structure and clarity across a wide group of stakeholders.
  • Experience building and maintaining external relationships with customers and partners.
  • Proven ability to develop unique perspectives backed by data, and ability to navigate and tackle complex blockers to achieve commercial goals.
  • Ability to package various customer feedback into tangible, data-driven business cases that will drive influence.
  • Strong communication skills to influence internal stakeholders across commercial, operations, compliance, and product and be an Adyen ambassador externally.
  • Available to travel up to 15% of the time, including internationally.

Skills

  • Expertise in payments or financial technology is a plus.
  • Experience and passion for go-to-market strategy & execution.
  • Customer-centric approach.

Location

  • New York City

Work Type

  • Office-first
  • Onsite

Experience Level

  • Senior

Salary/Compensations

  • $180,000 - $230,000

About the Company

  • Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice.
  • At Adyen, everything we do is engineered for ambition.
  • For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers.
  • We are motivated individuals who tackle unique technical challenges at scale and solve them as a team.
  • Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster.