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About the Role

Passport Brand Design, part of WPP, is seeking an Account Director to serve as a liaison with senior-level clients on a large multinational account in the nicotine category, specifically focusing on vaping products. The role requires strong leadership, problem-solving, interpersonal, and communication skills, reporting to the Managing Director within a team of ten. The successful candidate will ensure strategic leadership, talent growth, and financial profitability in a fast-paced environment.

Responsibilities

Partner with agency and account leadership to develop and motivate the account group to deliver high standards in leadership, insight, and service delivery across all brand offerings.
Collaborate with peer leaders in Strategy, Creative, and Account for seamless project and campaign delivery.
Oversee the AOR relationship for the business unit, managing budgets and driving growth.
Establish and maintain contact with senior clients at Director and VP level for senior counsel and relationship/financial management.
Identify and coach the account team on account development opportunities.
Ensure revenue realization and profitability across the account.

Requirements

8-10+ years of account management experience.
At least 2 years in direct people management with a hands-on leadership approach.
Integrated agency team lead experience in both large networks and small agencies.
Ability to adapt and problem-solve in a dynamic, entrepreneurial environment.
Regulated client category experience is a plus.
Must have a track record of specific successes.
Excellent listening and communication skills.
Excellent leadership skills.
Ability to lead client presentations.
Ability to manage a team and act as a mentor.
Self-starter with the ability to think independently and quickly.
Willingness to travel occasionally for client visits.

Skills

Leadership
Problem-solving
Interpersonal skills
Communication skills
Team-oriented
Listening skills
Mentoring

Location

Newport Beach
New York
Toronto
Montréal

Work Type

Hybrid

Experience Level

8-10+ years of account management experience
2+ years in direct people management

Salary/Compensations

$75,000—$150,000 USD

Benefits

Competitive benefits package

About the Company

Passport Brand Design, part of WPP, is a trusted brand partner offering creative leadership to global businesses on brand strategy, campaigns, and creative executions.
WPP is a trusted growth partner for the world's leading brands, uniting media intelligence, data solutions, creativity, production, enterprise solutions, and strategic counsel through its agentic marketing platform WPP Open.

Equal Opportunity

WPP (Passport Brand Design) is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics.
We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.