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About the Role

Nova Credit is seeking a Senior Deployment Lead to implement its suite of products with new and existing customers. This role directly impacts global revenue growth and advances the company's mission to foster a more fair and inclusive financial system. Success requires strong project management skills, the ability to coordinate with technical and business stakeholders, and orchestrating cross-functional collaboration for timely and successful deployments.

Responsibilities

Understand Nova Credit’s value, business model, and products
Build relationships within your portfolio of enterprise accounts
Master our product technology, including the basics of enabling technical integration, user experience, customer acquisition, and credit risk decisioning
Partner with customer business teams to shape business objectives and integration requirements
Plan and execute deployments at Nova Credit’s strategic accounts
Measure and report on the ongoing effectiveness of respective customer launches
Facilitate key pre- and post-launch touchpoints with an Executive level stakeholder audience
Build strategic growth plans, that enable our leadership team to interact with key prospects and grow an account’s overall potential
Successfully deploy Nova Credit’s solutions to multiple enterprise clients
Be directly responsible for driving significant revenue realization via on-time and on-value deployments
Collaborate with Nova Credit’s Solution Architects, Account Managers, Product Managers, and Engineering teams to strategically influence product priorities, and further improve Nova Credit’s core product features

Requirements

Strong project management skills
Ability to coordinate with technical and business stakeholders
Ability to work across client organizations—from technology teams to marketing and credit risk policy stakeholders
Ability to thrive in a fast-paced environment with some operational ambiguity
Ability to manage multiple complex deployments simultaneously
Excels at stakeholder management
Technical implementation experience - ability to configure a customer environment, and explain technical concepts to business stakeholders (API, Webhook, etc.)
Curiosity to learn and creatively problem solve
Entrepreneurial mindset - Adaptable to hybrid work settings, and resourceful in a fast-paced, lean environment (wearing multiple hats)
High level of autonomy in delivering multi-stakeholder initiatives - Ability to take full ownership of your account portfolio and make key decisions to deliver ambitious business outcomes
Deciding when to include our executive team in customer escalations
Defining de-escalation plans
Mobilizing cross-functional teams to solution customer requests
Executing a mix of high versus mid-touch engagement commensurate with the growth potential of your customers

Skills

Project management
Stakeholder management
Technical implementation
API
Webhook
Problem solving
Adaptability
Resourcefulness
Autonomy
Cross-functional collaboration

Location

New York City Metropolitan area

Work Type

Hybrid (3 days per week in office on Mondays, Tuesdays, and Thursdays)

Experience Level

5+ years experience as a Deployment Lead, Client Solutions/Customer Success Manager, Engagement Manager, Technical Project Manager, Professional Services Lead, or Management Consultant

Salary/Compensations

$153,600 - $182,400 USD

Benefits

Equity grants
Incentive compensation for eligible roles
Professional development
Flexible PTO
Tenure rewards
Competitive, employer-subsidized medical, dental, and vision plans
Mental health and wellness benefits
Other benefits and perks

About the Company

Nova Credit is the industry’s leading cash flow intelligence platform, enabling businesses to unlock the power of cash flow data in how they operate.
The company leverages its industry-leading data infrastructure, innovative intelligence layer, and robust FCRA-compliance to boost approvals, improve offers, fight fraud, drive responsible growth, and more.
Nova Credit supports over 7,000 businesses including organizations such as Chase, HSBC, SoFi, Sallie Mae, Appfolio, and Yardi, with a growing suite of products.
Nova Credit is proud to be backed by an exceptional group of investors and was named in Forbes’ Fintech 50 in 2025 and Built In’s Best Places to Work, 2025.

Equal Opportunity

We are an equal-opportunity employer where everyone is welcome at Nova Credit.
We do not discriminate on the basis of any protected class, including race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We encourage all qualified candidates, including those with a criminal history, to apply.