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About the Role

The Field Service Representative (FSR) is responsible for the delivery, service, and pick-up of Kreg Therapeutics’ rental medical equipment. FSRs prepare equipment for patient use through meticulous maintenance, disinfecting, and testing, while also communicating with Central Dispatch and assisting customers.

Responsibilities

• Must be able to carry and move 50 lbs.
• Must be able to load a 1000lb hospital bed onto a truck, which may require bending, laying on the floor, or kneeling to secure the bed before and after transport.
• Must be able to apply the required force to maneuver and stop the movement of a 1000lb hospital bed.
• Must be able to push, turn, or pull a 1000lb bed throughout the facility to a patient care room.
• May be required to drive 10-250 miles daily.
• Must be able to stand, kneel, stoop for up to 8 hours daily to clean and disinfect equipment.
• Must be able to climb up and down a two-foot step from the truck deck to ground level multiple times per day.
• Deliver, service, and pick-up medical equipment from facilities.
• Become skilled at testing, troubleshooting, repairing, and operating all Kreg Therapeutics products.
• Maintain company vehicles in a clean and orderly manner.
• Clean and disinfect rental equipment in accordance with Kreg Therapeutics policies and procedures.
• Accurately complete daily reporting requirements.
• Initiate and maintain positive interactions with all customers.
• Responsible for completing orders in the designated time frame.
• Meet all competency expectations to operate a 26-foot box truck.
• Meet all company safe driving expectations.
• Always maintain communication with central dispatch regarding customer orders.

Requirements

• A valid Driver’s License
• Ability to travel overnight at times for product transfers within markets
• Able to pass a criminal background check & preliminary/random drug screening
• Availability to operate in a 24/7 environment on a specific shift
• Previous experience in a service industry is a plus
• Proven leadership
• Strong written and verbal communications and customer service skills

Skills

• Testing
• Troubleshooting
• Repairing
• Operating Kreg Therapeutics products
• Driving a 26-foot box truck
• Safe driving practices
• Communication
• Customer service

Work Type

• Full-time

Benefits

• Comprehensive Benefit package (Medical, Dental, Vision, 401K & Life Insurance)
• Paid travel expenses
• Kreg phone & laptop
• Vacation, Personal & Sick time

About the Company

• Our mission is to help hospitals improve the management and outcomes of their most complex patients.
• Kreg’s Beds provide an innovative modality to get complex patients out of bed, mobilized and stabilized so they can progress to PT, LTACH, and ultimately home.
• Kreg’s offers a unique portfolio of specialty beds and 24/7 rental services to allow clinicians to mobilize those complex patients safely and efficiently.
• We are a small company, on a mission to stand out from the crowd and make Kreg Beds the #1 hospital partner to deliver better outcomes for complex patients.