About the Role
Quality patient care is the primary goal of our company. Management encourages constructive criticism and recommendations for modification of policies that will result in improving our work environment and service to our patients and clients.
Responsibilities
- Responsible for all aspects of patient care, beginning with preparation of the patient compartment of the ambulance at the start of the shift.
- Arrive on time, in proper uniform, neat and clean.
- Perform a visual inspection of the patient compartment, inside and out, for cleanliness and damage.
- Ensure access to and egress from the patient compartment via the rear and side doors.
- Clean the patient compartment and equipment as necessary.
- Complete the inventory check sheet (Part 800 list).
- Replace damaged or missing items.
- Present the signed, dated check-out sheet to the supervisor.
- Ensure that the ambulance is at all times in compliance with Sections 800.22, 800.23 and 800.24 of the New York State Department of Health regulations and applicable OSHA regulations.
- Respond to all calls as directed by the dispatcher.
- Treat all patients in accordance with New York State Basic Life Support Protocols and applicable regional and local ALS protocols.
- Secure pertinent information and records from the discharge clerk or RN at the transferring facility.
- Introduce themselves to the patient and call the patient by proper name.
- Tell the patient what is happening and where the patient is going.
- Transport all patients on the stretcher.
- Carry all patients to and from the ambulance.
- Carefully monitor all patients during transport.
- Record changes in patient's condition during transport.
- Alter patient care in accordance with changes in the patient's condition.
- Take all patients to their assigned room at a medical facility or to their apartment on discharge.
- Properly complete the patient care record.
- Properly complete all company paperwork and obtain all necessary signatures for billing purposes.
- Report with the patient and records to the appropriate person at the receiving facility.
- Maintain professional demeanor and courteous interaction with all medical facility staff.
- Replace equipment in the ambulance as necessary to maintain compliance with State regulations and policy.
- Return the patient compartment to a condition of readiness for the next call.
- Notify dispatch of any change in patient’s destination.
- Cooperate fully with state inspectors.
- Return the ambulance to the garage, secure the ambulance and equipment as required, replace all supplies used during the tour and then report to the supervisor.
- Report all paperwork as well as a report of any problems encountered during the tour to the supervisor.
- Completes required in service training.
- Maintains state and local certification.
- Inventories and services ALS supplies and drugs in accordance with applicable local, state and federal regulations.
- Ensures that the assigned ambulance is equipped in accordance with applicable regulations.
- Performs ALS patient care in accordance with regional and state protocols.
- Records patient care on proper forms.
Requirements
- Must possess current New York State Certified EMT Paramedic Card.
- Must possess current REMSCO/REMAC Paramedic Certification.
- Must possess current New York State drivers license (if required by Lifeline).
- Must meet any and all other requirements for the position as determined by the New York State Department of Health or other regulating agency or statute.
- Must have New York State Emergency Medical Technician Certificate and a Lifeline Identification Badge upon arrival for tour of duty.
- Personal patient care equipment must be in good working order and clean.
- Persons who do not meet criteria will not be allowed to start work.
- All patient care equipment must be clean and sanitary (except when sterile is required) and all equipment must function properly.
- Failure to carry out responsibilities will result in disciplinary action.
- All PCRs are subject to retrospective review by our Quality Assurance manager.
- Deficiencies in recording or in patient care will be promptly addressed in accordance with our current company Quality Assurance policy.
- Ambulances are subject to inspection by representatives of the State EMS office without advance notice.
- In the event of an inspection, the crew must notify the dispatcher immediately, then cooperate fully with the inspector.
- As requested by the inspector, the crew will present or demonstrate any or all equipment on the ambulance.
- The inspector will present the crew with a copy of the inspection sheet that will be turned over to the supervisor at the end of the shift.
- The crew will promptly notify the dispatcher of the results of the inspection.
- In the event a violation notice is issued, the crew must contact a supervisor prior to accepting another patient.
- In the event a violation results from failure on the part of the attendant, disciplinary action will be taken.
Skills
- Patient care
- Ambulance preparation
- Equipment inspection
- Equipment cleaning
- Inventory management
- Regulatory compliance
- Basic Life Support
- Advanced Life Support
- Patient monitoring
- Record keeping
- Paperwork completion
- Billing
- Professional demeanor
- Interpersonal communication
- Quality Assurance
- State EMS inspection cooperation
Location
- New York State
Work Type
- Full-time
- Part-time
- Per Diem
Education Level
- New York State Certified EMT Paramedic Card
- REMSCO/REMAC Paramedic Certification
About the Company
- Our policies and procedures are geared toward strict compliance with the New York State Department of Health regulations.
