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About the Role
Rumble Boxing is seeking energetic Front of House team members to create a welcoming and fun environment, drive sales, and enhance the client experience. This role is crucial for setting the studio's tone and fostering community.
Responsibilities
- Sell memberships and class packs through various channels.
- Convert leads into booked classes, trials, and memberships.
- Follow up on inquiries, leads, and no-shows.
- Meet and exceed weekly and monthly sales goals.
- Welcome clients and first-timers with energy and confidence.
- Ensure smooth check-ins before class.
- Address client questions, concerns, and feedback promptly and respectfully.
- Build relationships to support client retention and referrals.
- Maintain a clean and organized front desk area.
- Support opening and closing duties and daily studio checklists.
- Manage phone, email, and internal communications efficiently.
- Clearly communicate promotions and studio offers.
Requirements
- Outgoing, personable, and confident in conversations.
- Comfortable with sales and achieving targets.
- Reliable, punctual, and professional.
- Ability to work quickly during busy periods and remain calm under pressure.
- Coachable and open to feedback.
- Good energy is required.
Skills
- Sales
- Customer Service
- Hospitality
- Communication
Location
- Yorkville
Work Type
- Full-time
- Part-time
Experience Level
- Entry Level
Salary/Compensations
- $18–$23/hour plus performance-based incentives
Benefits
- Free Rumble classes
- Retail discounts
- Personal Training discounts
- Paid training
- Sales coaching
- Growth opportunities into leadership roles
About the Company
- Rumble Boxing offers a high-energy fitness experience with loud music, a dark room, and a focus on community and personal achievement.