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About the Role
Cage Cashier is a key position at the heart of the casino floor, requiring accuracy, customer service, and cash handling skills in a fast-paced, high-energy environment.
Responsibilities
- Accurately balance assigned cash drawer and maintain precise records.
- Handle guest transactions including check cashing, credit card advances, slot ticket redemptions, chip cash-outs, lottery transactions, and currency exchanges.
- Safeguard cash, chips, vouchers, and other assets.
- Count, verify, and balance funds across multiple banks.
- Process transfers of cash, coin, and tickets with proper documentation.
- Prepare daily deposits.
- Maintain ticket redemption kiosks.
- Ensure compliance with all regulations, including Title 31 Anti-Money Laundering requirements.
- Stay informed on property events and promotions to assist guests.
Requirements
- High school diploma or GED required.
- Coursework in banking, finance, or a related field is a plus.
- Strong math skills (basic arithmetic, percentages, etc.).
- Previous cash handling or customer service experience preferred.
- Detail-oriented with strong accuracy and accountability.
- Friendly, professional, and guest-focused mindset.
- Must be comfortable standing for extended periods.
- Flexible availability required—shifts may include mornings, nights, weekends, and holidays.
Skills
- Cash handling
- Customer service
- Math skills
- Accuracy
- Accountability
Location
- Tioga Downs
Work Type
- Full-time
- Flexible availability
Experience Level
- Preferred previous cash handling or customer service experience
Education Level
- High school diploma or GED
Salary/Compensations
- $1,000 Sign-On Bonus
Benefits
- $1,000 Sign-On Bonus*
- On-site employee daycare (7 days/week, 7am-11pm)
- 401(k) with company match
- Medical, dental, vision & life insurance (full-time)
- Paid time off, sick time & holiday pay
- Tuition reimbursement (eligible employees)
- Employee discounts on hotel stays, dining, spa services & more
About the Company
- Tioga Downs is a casino with a lively atmosphere, operating 365 days a year from 9 AM to 3 AM.