Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

About the Role

Forte Preparatory Academy Charter School is seeking an Operations Manager for its Middle School in Elmhurst. This role is crucial for ensuring the smooth functioning of various operational aspects, including IT support, event management, material orders, testing coordination, budget/finance/procurement, and risk management. The ideal candidate is passionate about building community and providing students with a challenging, stimulating, and fun learning environment.

Responsibilities

Manage operations of the school’s main office.
Coordinate projects related to custodial and school systems.
Support in managing the School Operations Ticketing system.
Manage phones, including answering, receiving, placing calls, and taking messages.
Manage mail, including stamping, signing, distributing received mail, and preparing outgoing mail.
Respond to and address family requests, including providing needed documentation.
Ensure systems are in place to support translation needs, crucial conversations, and the easy flow of information for all stakeholders.
Actively contribute to building an engaged, diverse, and inclusive school community.
Support the collection and maintenance of student, personnel, and school information.
Support the administrative team with special projects as needed.
Move packages weighing up to 30 pounds.
Provide technical support to staff, troubleshooting hardware and software issues.
Collaborate with IT personnel to address and resolve technical challenges.
Support with school systems, classroom technology components, copy machines, student and teacher tech, networking equipment, equipment audits, internal and external ticketing systems, and troubleshooting.
Manage orders for school materials, including poster paper, ink, and other supplies.
Coordinate with vendors to ensure timely and accurate delivery.
Manage the supply closet and inventory, ensuring adequate stock levels.
Set up community meetings and events, ensuring all logistical requirements are met.
Collaborate with various stakeholders to ensure successful event execution.
Support the Families Team with event deliverables as necessary.
Coordinate the printing and distribution of exam materials.
Oversee the check-in and check-out process for exams.

Requirements

At least 2 years of proven experience in administrative or operations roles, preferably in an educational setting.
Strong organizational and multitasking skills with attention to detail.
Initiative and quick, efficient delivery of results.
Excellent communication and interpersonal abilities.
Fluent Spanish speaker.
Proficiency in IT troubleshooting and basic technical support.
Ability to reliably commute or relocate before starting work is required.

Skills

IT troubleshooting
Basic technical support
Organizational skills
Multitasking skills
Attention to detail
Communication skills
Interpersonal skills

Location

Elmhurst, NY 11373

Work Type

Full-time
Onsite

Experience Level

2+ years

Education Level

High school diploma or equivalent
Additional education or certifications in Operations management or a related field is a plus

Salary/Compensations

$70,000 - $80,000

Benefits

Medical insurance
Vision insurance
Dental insurance
403B matching
Parental leave
Tuition reimbursement
Smartphone
Laptop

About the Company

Forte Preparatory Academy Charter School equips students in grades 5 through 12 with rigorous academics, quality instruction, and a positive culture of individual and collective responsibility to excel in college preparatory high schools and use their leadership and voice to change the world.
Students have outperformed district, county, city, and state averages on ELA and Math State exams.
The school focuses on preparation for high school, college, and beyond, with literacy and math at the core.
They are committed to unlocking the potential in every student through creative and digital enrichment, remediation, and individualization.
High-quality teachers are critical to creating and sustaining a culture of excellence.
Located in Queens, the school seeks to reflect and honor the diversity of its community.
They are committed to an intentional school culture, fostering consistency in academic and behavioral expectations, collaborating with staff, supporting student success beyond high school, and ensuring smooth administration of enrichment programs.
They are committed to parents/families through regular communication, involvement, accountability, and prompt response to concerns.

Equal Opportunity

Forte Preparatory Academy Charter Schools are committed to maintaining a work and learning environment free from discrimination on the basis of race, color, religion, national origin, pregnancy, gender identity, sexual orientation, marital/civil union status, ancestry, place of birth, age, citizenship status, veteran status, political affiliation, genetic information or disability, as defined and required by state and federal laws.
Additionally, they prohibit retaliation against individuals who oppose such discrimination and harassment or who participate in an equal opportunity investigation.