Impress employers and recruiters.
Choose from hundreds of resume examples.
Impress employers and recruiters.
Choose from hundreds of resume examples.
Tailor your resume to this Sr. Program Manager, Business Systems & Tooling role.
Rezi rewrites your resume against Betterment's job description. Free.
Tailor your resume to this Sr. Program Manager, Business Systems & Tooling role.
Rezi rewrites your resume against Betterment's job description. Free.
Don't guess if your resume is good enough.
See how it scores against the Sr. Program Manager, Business Systems & Tooling posting at Betterment — free, in seconds.
Don't guess if your resume is good enough.
See how it scores against the Sr. Program Manager, Business Systems & Tooling posting at Betterment — free, in seconds.
About the Role
The Business Systems & Tooling (BS&T) team builds and operates internal systems for Betterment's B2B businesses. This role focuses on the interface between BS&T and its stakeholders, requiring deep immersion in stakeholder teams to proactively identify opportunities and translate needs into actionable plans and roadmaps. The ideal candidate is comfortable bridging business and technical domains, turning ambiguity into a clear plan.
Responsibilities
- Embed with stakeholder teams to understand processes, tools, and pain points.
- Proactively identify opportunities for tooling improvements, automation, and best practices.
- Maintain an updated view of stakeholder priorities and BS&T's capacity.
- Act as the first point of contact for new stakeholder requests.
- Translate stakeholder needs into scoped, documented tasks with clear success criteria.
- Own and communicate the BS&T roadmap, making prioritization decisions transparent.
- Balance urgent stakeholder priorities with high-value quality-of-life improvements.
- Run intake, backlog grooming, and status communication processes.
- Stay current on the salestech landscape and evaluate emerging tools.
- Support vendor assessments, procurement, and renewal processes.
- Help stakeholders evaluate build-vs-buy tradeoffs.
Requirements
- 5+ years of experience in product management, technical program management, business systems analysis, or a similar role.
- Working knowledge of Salesforce and the surrounding GTM systems ecosystem.
- Experience at a company with a complex, multi-product go-to-market strategy.
- Demonstrated ability to turn ambiguous stakeholder requests into scoped, prioritized, well-documented work.
- Experience supporting vendor evaluation, procurement, or renewal processes is a strong plus.
- Builds trust quickly with both business stakeholders and engineers.
- Communicates fluently with both business and technical teams.
- Comfortable making prioritization tradeoffs transparent.
- Proactive by default, identifying opportunities and proposing solutions.
- Strong writer and documenter.
- Thrives in a small team where process is yours to design.
Skills
- Salesforce
- GTM systems ecosystem
- Product management
- Technical program management
- Business systems analysis
- SQL
- Data analysis tools
- Marketing automation platforms
- Martech platforms
Location
- NYC
- New York City
Work Type
- Hybrid
Experience Level
- 5+ years
Salary/Compensations
- $125,000 – $145,000
Benefits
- Medical coverage
- Dental coverage
- Vision coverage
- Life insurance
- AD&D insurance
- Short-term disability
- Long-term disability
- Infertility support
- WPATH-aligned transgender health benefits
- Employee Assistance Program (EAP)
- Transit benefits
- FSA options
- HSA options
- Equity for all employees
- Flexible paid time off
- Paid parental leave
- Four-week sabbatical in sixth year
- Company-paid professional coaching
- Day-one 401(k) match
- Matching on qualified student loan payments
About the Company
- Betterment is a leading, technology-driven financial services company.
- Offers investing, savings and retirement solutions for retail investors and investment advisors.
- Provides financial wellness solutions, including a 401(k) for small and medium-sized businesses.
- Mission: to empower people to build wealth with confidence and ease.
- Headquartered in NYC.
- Core values: change lives, set audacious goals, value all perspectives, simplify financial services.
Equal Opportunity
- Betterment is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws.
- Strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex, gender (including gender nonconformity and status as a transgender or transsexual individual), sexual orientation, marital status, age, physical or mental disability, citizenship, past, current or prospective service in the uniformed services, predisposing genetic characteristic, domestic violence victim status, arrest records, or any other characteristic protected under applicable federal, state or local law.
- Provides accommodations to candidates upon request.
- Allows redaction or removal of age-identifying information from submitted materials without penalty.