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About the Role

We are looking for a customer-focused Host to join our team! You will welcome guests, seat them in the restaurant and help them enjoy an exceptional dining experience.

Responsibilities

• Greet every guest with a friendly, upbeat attitude—the TapFam way!
• Seat guests at tables or in waiting areas, ensuring smooth and fair table rotation for the service team.
• Provide menus and inform guests of any current specials or promotions.
• Communicate server assignments so guests know who will be taking care of them.
• Manage the flow of guests in both dining and bar areas, providing accurate wait times when necessary.
• Answer the phone and direct calls appropriately.
• Handle all to-go orders and execute delivery orders promptly and accurately.
• Keep the host stand and entrance area neat, organized, and welcoming at all times.
• Be a team player—jump in to assist wherever needed to help the restaurant run smoothly.

Requirements

• Previous experience as a host or server in a busy restaurant environment is a plus, but not required.
• A friendly, outgoing personality with a passion for creating great guest experiences.
• Strong communication skills—you’re comfortable greeting guests, answering questions, and providing clear information to both guests and team members.
• Ability to communicate effectively in person and over the phone.
• Team player mindset—you’re quick to lend a hand and keep things running smoothly.
• Comfortable standing and walking for extended periods.
• Ability to lift and carry items up to 30 lbs when needed.

Skills

• Communication skills
• Organization skills

Location

• Onsite

Work Type

• Full-time
• Part-time

Experience Level

• Entry Level

Benefits

• Career Growth & Development – We promote from within and provide real opportunities for advancement.
• Competitive Salary & Bonus Structure – We reward high performance and leadership.
• Work with Passionate People – Join a team that cares deeply about hospitality and loves what they do.
• Be Part of Something Bigger – Help build the future of Tap Room and leave your mark on the hospitality industry.

About the Company

• Upstream Hospitality Group is an ever-growing hospitality group that has a wide variety of tastes with a common theme holding them all together: creativity, progression, and originality.
• When going against the current (upstream), you set yourself apart from the rest, and that is what we strive to do in the most positive way.

Equal Opportunity

• Upstream Restaurant Group Inc an equal opportunity employer.
• All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.