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About the Role
This is an opportunity to be part of an innovative and passionate hotel team at Fairmont Austin, a luxury property offering extensive guestrooms and meeting spaces. Join a global leader in hospitality that supports employee growth and development.
Responsibilities
- Consistently offer professional, friendly, and engaging service.
- Assist guests with beverage menu inquiries in an informative and helpful manner.
- Mix drinks and manage beverage stock according to guidelines.
- Maintain full knowledge of beverage lists and promotions.
- Possess full knowledge of all menu items, garnishes, contents, and preparation methods.
- Adhere to outlet policies, procedures, and service standards.
- Follow all safety and sanitation policies when handling food and beverages.
- Perform other duties as assigned.
Requirements
- Previous bartending experience preferred.
- Excellent knowledge of all beverage products.
- Previous point of sale system experience is an asset.
- Excellent communication and organizational skills.
- Strong interpersonal and problem-solving abilities.
- Highly responsible and reliable.
- Ability to work well under pressure in a fast-paced environment.
- Ability to work cohesively with colleagues as part of a team.
- Ability to focus attention on guest needs, remaining calm and courteous at all times.
- Constant standing and walking throughout the shift.
- Frequent lifting and carrying up to 20 lbs.
- Occasional kneeling, pushing, pulling, and lifting.
- Occasional ascending or descending ladders, stairs, and ramps.
Skills
- Beverage knowledge
- Menu knowledge
- Point of Sale (POS) systems
- Communication
- Organization
- Interpersonal skills
- Problem-solving
- Responsibility
- Reliability
- Working under pressure
- Teamwork
- Guest focus
- Calmness
- Courtesy
Location
- Austin
Work Type
- Full-Time
- Permanent
Benefits
- Paid time off
- Medical, Dental and Vision Insurance
- 401K
- Complimentary shift meal
- Employee benefit card offering discounted rates in Accor worldwide
- Learning programs through our Academies
- Educational Assistance
- Opportunity to develop talent and grow within the property and across the world
- Corporate Social Responsibility activities
About the Company
- Fairmont Austin is Austin's largest luxury property, offering 1,048 guestrooms and suites, along with over 140,000 square feet of meeting and event space.
- Accor is a worldwide leader in hospitality, welcoming individuals as they are and offering jobs and brands that match their personality.
- Accor supports employees to grow and learn every day, ensuring work brings purpose to life and allows exploration of limitless possibilities.
- Accor believes every chapter of an employee's story is theirs to write, and together they can imagine tomorrow's hospitality.
Equal Opportunity
- Fairmont is committed to creating an inclusive environment where diverse talent thrives.
- Fairmont welcomes candidates from all backgrounds to join our team.
- Fairmont Austin is proud to be an Equal Opportunity Employer.
- EOE/M/F/D/V