About the Role
The Solutions Consultant Manager is a technical leader for the District Solutions Consulting team, guiding customers in understanding their environment, providing solution guidance, and ensuring value realization of their investment with Palo Alto Networks. This role involves building customer relationships to help them detect and prevent advanced cyberattacks and breaches, mentoring the team on the latest cyberthreats, and defining innovative technical solutions.
Responsibilities
- Recruit and hire new Solutions Consultants into the territory.
- Train, mentor, and review employees on the team, keeping them engaged and successful.
- Support field Solutions Consultant team in complex evaluations, problem-solving, and challenging customer environments.
- Lead and coach the team on successful technical validation efforts based on best practices to ensure technical win in assigned opportunities.
- Define, create, and monitor individual development plans for the team.
- Work closely with Professional Services, Customer Success, and Specialist teams to ensure overall customer implementation and adoption of solutions.
- Provide effective technical leadership in customer interactions, sharing security trends and standard methodologies.
- Drive Palo Alto Networks Platformization efforts within accounts.
- Work closely with the Domain Specialist Manager to ensure optimal use of resources and align required resources to projects.
- Act as an escalation point to collaborate with pre-sales and post-sales teams for any issues.
- Build and maintain relationships with key customers to solidify reference accounts.
- Present to customers as an expert in the area at all levels of the customer hierarchy.
- Discuss competitor products and position Palo Alto Networks as the best alternative.
- Work with Product Management, Technical Marketing, and R&D to build requirements and product features for large customers and provide feedback.
- Develop a technical strategy with the sales counterpart (DSM) to accelerate growth.
- Identify key verticals, markets, use cases, and solutions to focus on, and devise a comprehensive strategy and engagement model tailored to the region or district.
Requirements
- Experience as a pre-sales System Engineer Manager.
- Experience as a Senior System Engineer/Specialist.
- Industry knowledge of security product market trends and directional awareness of our roadmap and technology development efforts.
- Knowledge of competitor offerings and products.
- Knowledge of how to deliver comprehensive security solutions to Palo Alto Networks customer base.
- Experience in selling, designing, implementing, or managing one or more of the following solutions: Network Security, SASE, SaaS, CNAPP, and/or SOC Transformation Technologies.
- Partnering with Customer Support functions to ensure successful implementation and adoption of sold solutions.
- Strong communication (written and verbal) and presentation skills.
- Quota driven attitude focused on client's best solution by being a trusted advisor.
- Proficient in English.
Skills
- Network Security
- SASE
- SaaS
- CNAPP
- SOC Transformation Technologies
- Technical Leadership
- Mentoring
- Customer Relationship Management
- Sales Engineering
- Cybersecurity
- AI
Location
- Remote
Work Type
- Remote
- Hybrid
Experience Level
- Manager
- Senior
Salary/Compensations
- $268,400.00 - $368,975.00/yr
Benefits
- Restricted stock units
- Bonus
About the Company
- Palo Alto Networks® is united by a shared mission to protect our digital way of life.
- We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology and bold thinking.
- We are trailblazers that dream big, take risks, and challenge cybersecurity’s status quo.
- We weave AI into the fabric of everything we do and use it to augment the impact every individual can have.
- Our hybrid teams collaborate across geographies to solve big problems, stay close to our customers, and grow together.
- We are part of a culture that values trust, accountability, and shared success where your work truly matters.
Equal Opportunity
- We are committed to providing reasonable accommodations for all qualified individuals with a disability.
- Palo Alto Networks is an equal opportunity employer.
- We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.
- All your information will be kept confidential according to EEO guidelines.
