About the Role
As an Assistant Manager, your mission is to reinforce the Border Foods CORE values and be responsible for the operation of the entire restaurant. You will build a strong team that consistently provides customers with great food and a friendly experience, making the lives of employees and guests better by creating opportunities to positively impact life experiences.
Responsibilities
- Guides team members and Shift Leaders, ensuring they complete all assigned duties and serve safe, quality food in a friendly manner.
- Schedules and deploys the Team correctly, monitors the performance of each Team Member and holds them accountable for standards and expectations.
- Ensures a quality customer experience by driving fast and friendly service.
- Maintains point of sale system by reporting all system failures and verifying download accuracy.
- Ensures health and safety standards are met.
- Adheres to all local, state, and federal laws and guidelines.
- Responds to Team Member questions and resolves employee issues in a timely manner.
- Provides a restaurant that is a safe place for team members to work and customers to visit.
- Represents Border Foods in handling customer complaints and/or issues, demonstrating a sincere approach and desire to find an effective solution.
- Instills a recognition culture that creates a positive work environment.
- Creates short term and long-term strategies for restaurant success.
- Delivers profit by utilizing and interpreting the P&L to make appropriate financial adjustments.
- Sources, hires, and develops excellent Team Members.
- Conducts New Hire orientation and develops the training plan for each new hire.
- Minimizes loss through strict observance of cash handling policies, proper training of Team Members, and complying with all accounting/banking requirements.
- Demonstrates efficient labor control, inventory control, and waste management.
- Builds the capabilities of their team.
- Provides learning and development opportunities for all Team Members.
- Offers guidance to Team Members.
- Consistently demonstrates active and timely coaching capabilities.
- Brings others along, operationally, through use of tools.
Requirements
- Minimum of one year restaurant or retail experience, or combined experience and education.
- Experience with sales building, P&L statements, recruiting, and training.
- Proven track record of successful hiring and retention.
- Ability to work early morning, evenings, late night, weekends, and some holidays as needed.
- Must be at least 18 years of age.
- Valid Driver's license and vehicle insurance.
- The physical demands for this position include sitting, standing, bending, lifting, and moving intermittently during working hours.
- Duties may change from time to time; Border Foods reserves the right to add or delete duties and responsibilities at the discretion of Border Foods or its managers.
Skills
- Sales building
- P&L statements
- Recruiting
- Training
- Hiring
- Retention
- Customer service
- Team leadership
- Coaching
- Financial management
- Inventory control
- Waste management
- Cash handling
- Communication
Location
- Onsite
Work Type
- Full-time
- Management
Experience Level
- Minimum 1 year restaurant or retail experience
- Management experience
Education Level
- High school diploma or equivalent
- GED programs
- Tuition Reimbursement offerings
- Scholarship opportunities
Salary/Compensations
- $14 per hour - $35 per hour
- Bonus program with potential to make up to an extra $20,000 annually
Benefits
- Flexible scheduling
- Top pay in the industry
- Education programs
- GED and Tuition Reimbursement offerings
- Scholarship opportunities
- Medical/Dental/Vision benefits offered for all positions
- Free food
- Vacation Time (Paid Time Off)
- Sick Pay
- Holiday Pay
- Vacation Donation Program
- Career growth and support
About the Company
- Border Foods is one of the largest, privately held Taco Bell franchisees in America.
- We operate with a people-first mantra, working together to bring to life the Core Values of Border Foods.
- We aim to unlock the full potential of our employees and guest’s restaurant experience by creating safe, welcoming, and supportive environments where everyone can thrive.
Equal Opportunity
- Border Foods is proud to be an Equal Opportunity Employer of Minorities, Women, Protected Veterans, and individuals with Disabilities and does not discriminate based on gender identity or sexual orientation.
