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About the Role

The Manager, Affiliate Communications will support affiliate communications work by developing and implementing strategies to elevate Planned Parenthood’s health care delivery, education programs, and outreach. This role provides guidance and strategy for crisis communications, collaborates with affiliates and internal departments, and delivers expert media and messaging trainings.

Responsibilities

• Support, advise, and execute work in support of Planned Parenthood affiliates as they implement communications strategies to advance access to sexual and reproductive health care services and education programs, and promote health equity.
• Manage monthly affiliate communications calls, as well as affiliate media staff and senior affiliate communications staff listservs.
• Scope, create, and conduct regular and timely messaging trainings and workshop series for national and affiliate staff members.
• Work closely with Global Safety & Security (GSS), Advocacy Research, Health Care Operations, and Litigation & Law teams to monitor and assess threats related to safety and security, health care delivery, staffing, and operations.
• Develop messages and communications strategies to protect Planned Parenthood’s brand and reputation amid ongoing challenges.
• Collaborate with Data Strategy & Analytics (DSAG) and Health Care Operations teams to regularly synthesize affiliate data for use in communications materials and media outreach.
• Provide affiliates with expert guidance and feedback on crisis communications plans, responses, and materials, as well as support reactive rapid response to breaking news.
• Manage and promote the Affiliate Communications Space on the Intranet, including contributions from other CNC departments.
• Coordinate with PPFA Communications, Brand, Research & Insights, and Content Innovation staff to develop and execute strategic 360 communications plans to promote Planned Parenthood affiliates’ work.
• Draft various communications materials, including press releases, advisories, talking points, letters to the editor, op-eds, fact sheets, and briefings.
• Prep and staff spokespeople as needed.
• Coordinate with relevant PPFA departments to ensure that communications strategies and materials reflect Planned Parenthood brand and voice.
• Contribute to reports for management, as necessary or requested, to track and highlight team accomplishments.
• Help lead brainstorming sessions and proactively identify opportunities to strengthen affiliate communications work.
• Cultivate and maintain relationships with key media contacts.
• Complete special projects as assigned.

Requirements

• At least four years of experience working in communications.
• Strong understanding of media outlets, reporters, and partner organizations.
• Excellent communication skills.
• Experience leading media strategy.
• History of communicating and working with multicultural audiences.
• Deep familiarity with Planned Parenthood’s mission and work.
• Demonstrated ability to write and edit proficiently and quickly.
• Ability to understand and communicate about complex, technical, or sensitive subjects in a clear, concise, and engaging manner.
• Strong understanding of sexual and reproductive health issues.
• Spokesperson and media training experience.
• Proven knowledge of media trends.
• Strong sense of the operations of the news media (print, online, blogs, radio, and broadcast), including how to generate favorable traction in the media.
• Ability to juggle multiple projects and deadlines successfully.
• Energetic, creative, innovative approach, with a desire to develop new ideas and solutions and bring them to life.
• Be collaborative and able to work with leaders across departments and divisions.
• Build relationships with key affiliate staff, including principal spokespeople, senior leadership, board members, and other stakeholders.
• Have the expertise to provide strategic thinking and advice on media strategies to affiliates, organization and team members.
• Maintain a commitment to health equity, and be able to draft, edit, and review materials from a strong racial equity lens.
• Exercise exceptional judgment and ability to handle rapid-response scenarios calmly under pressure.
• Serve as an internal consultant to teams across the Federation on strategy and language.
• Work closely and cross-divisionally with national and affiliate staff to respond to crisis scenarios and rapid response news.
• Be a team player with a positive attitude.
• Be able to manage multiple priorities in a fast-paced environment and remain calm under pressure.
• Be a smart and confident leader with an informed opinion and strategic approach.
• Help implement the long-term plan for the Health & Affiliate Communications team by assisting with the workflow, and identifying key stakeholders, goals, and key performance indicators (KPIs).

Skills

• Media strategy
• Communications
• Crisis communications
• Messaging
• Media training
• Writing
• Editing
• Reporting
• Strategic planning
• Relationship building
• Project management
• Racial equity lens
• Rapid response
• Teamwork
• Leadership

Location

• NY or DC-based

Work Type

• Full-time

Experience Level

• Manager

Salary/Compensations

• $87,000 - $90,000 a year

About the Company

• Planned Parenthood Federation of America (PPFA) is the national umbrella organization for the nation’s leading network of women’s health care providers, educators, and advocates, serving women, men, teens and families.
• Planned Parenthood Action Fund is the advocacy and political arm of PPFA.
• For over 100 years, Planned Parenthood has done more than any other organization in the United States to improve women’s health and safety, prevent unintended pregnancies, and advance the right and ability of individuals and families to make informed and responsible health care decisions.

Equal Opportunity

• Planned Parenthood Federation of America participates in the E-Verify program.
• Planned Parenthood Federation of America is an equal employment opportunity employer and is committed to maintaining a non-discriminatory work environment, and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, marital status, sexual orientation, gender identity, or any other characteristic protected by applicable law.
• Planned Parenthood is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation.