Impress employers and recruiters.
Choose from hundreds of resume examples.

Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

About the Role

This role manages the day-to-day operations of an assigned property, including managing team members, daily activities, and resources to achieve budgeted financial and operational goals. Ensures compliance with company policies, Fair Housing, ADA, FCRA, and other relevant laws and regulations.

Responsibilities

• Provides input into budget development by analyzing financial statements, marketing information, and operational reports.
• Meets targeted revenues by setting rent rates, ensuring timely collection and posting of rent and fees, making bank deposits, and preparing financial status reports.
• Approves vendor invoices by reconciling work, ensuring insurance validity, coding charges, and managing communication.
• Controls expenditures within the approved budget and manages the petty cash fund.
• Oversees lease enforcement, including approving applications, discounts, and renewals, conducting inspections, following notice requirements, evicting residents, and imposing fees.
• Gathers and analyzes market trends to implement marketing and leasing strategies for occupancy and revenue goals.
• Promotes resident satisfaction and retention by responding to complaints and service issues promptly.
• Ensures the maintenance team meets company standards for responding to and completing resident service requests.
• Conducts regular property inspections to ensure safety, cleanliness, and appearance standards are met.
• Supervises property staff through interviewing, hiring, orienting, training, and performance management.
• Assists in managing client/owner relationships by meeting with owners, conducting tours, providing performance updates, and responding to requests.
• Completes various accounting, financial, administrative, and other reports.
• Manages the lease process utilizing the California specific Lease File Checklist to ensure all lease documents are complete, compliant, and consistently organized (for California only).

Requirements

• Bachelor’s degree from an accredited college or university preferred in Business Management, Real Estate, or related field.
• 4-6 years minimum of relevant experience in property management, sales, marketing, and customer service.
• Ability to manage multiple priorities in a fast-paced environment.
• Excellent communication, conflict resolution, and customer service skills.
• Detail-oriented and self-motivated with the ability to work independently, as a leader, and as a collaborative member of a team.
• Incumbents must have all licenses and/or certifications as required by State and Local jurisdictions.
• Incumbents must have valid driver’s license to drive a golf cart on property and ensure all other on-site staff that has access to drive the golf cart also has a valid driver’s license.
• Proficiency in Internet, word processing, spreadsheet, and database management programs.
• Management and supervisory skills sufficient to hire, lead, direct, evaluate, and manage subordinate and team members.
• Must be able to physically access all exterior and interior parts of the property and amenities.
• Must be able to push, pull, lift, carry, or maneuver weights of up to twenty (20) pounds independently and fifty (50) pounds with assistance.
• Routine, local travel may be required.

Skills

• OneSite
• Yardi
• AIRM Revenue Management software
• Entrata
• Property management software
• Internet
• Word processing
• Spreadsheet
• Database management

Location

• San Francisco

Work Type

• Onsite
• Full-time

Experience Level

• 3-5 Years
• 4-6 years minimum

Education Level

• Bachelor’s degree preferred

Salary/Compensations

• $96,000 - $105,000 (San Francisco)

Benefits

• Housing Discount
• Quarterly percentage bonuses
• Competitive Medical, Dental, Vision, and Disability & Life insurance benefits
• Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service.
• Generous Paid Time off (15 days vacation, 4 personal days, 10 sick days, 11 paid holidays)
• Birthday off after 1 year of service
• Additional vacation accrued with tenure
• 6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter)
• 401(k) with Company Match up to 6% of pay after 6 months of service
• Paid Parental Leave
• Lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy)
• Employee Assistance Program
• Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans
• Charitable giving program and benefits

About the Company

• Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing.
• Headquartered in Charleston, South Carolina, Greystar manages and operates over $350 billion of real estate in more than 260 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region.
• Greystar is the largest operator of apartments in the United States, managing over one million units/beds globally.
• Across its platforms, Greystar has nearly $79 billion of assets under management, including over $34 billion of development assets and over $36.5 billion of regulatory assets under management.
• Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business.
• Learn more at www.greystar.com.

Equal Opportunity

• Greystar is an equal opportunity employer and does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, military or veteran status, or any other characteristic protected by applicable law.
• Greystar will consider for employment qualified applicants with arrest and conviction records.