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About the Role

A Family Support Worker provides assistance and support to families requiring help and guidance to improve their circumstances. They work closely with families to identify needs, develop strategies, and connect them with appropriate community resources to strengthen the family unit and improve the overall well-being of children and parents.

Responsibilities

• Maintain a caseload of 12 children.
• Conduct initial intake to assess the family, identify child(ren), and obtain required initial documents.
• Maintain regular contact, with a minimum of bimonthly face-to-face contact with the child, their parents, school, and any other service providers on the case.
• Provide reward-based activities, including participating in and facilitating psychoeducational and recreational groups as needed.
• Attend and participate in weekly unit assessment team meetings and monthly PINS department meetings.
• Develop and present a service plan and goal statement(s) addressing intake issues.
• Facilitate potential respite placements as part of the service plan if needed.
• Create comprehensive referrals to necessary providers.
• Promptly meet required state and agency deadlines.
• Coordinate family team meetings with unit staff and other service providers.
• Maintain accurate and up-to-date case records, contacts, and progress notes.
• Create Family Assessment Service Plans and Preventive Assessment and service plans.
• Attend CFLR staff meetings and other agency functions as required.
• Provide occasional transportation of program clients in accordance with CFLR's transportation policy.
• Abide by HIPPA laws and State and County PINS Diversion regulations.
• Perform any other duties/tasks assigned by supervisor.

Requirements

• Knowledge of administrative and clerical procedures and systems, including word processing, file and record management, and form design.
• Knowledge of principles and processes for providing customer and personal services.
• Knowledge of computer software, including applications and programming.
• Ability to sit and type at a computer screen for long periods.
• Ability to bend and stand for 10-20 minutes at a time.
• Ability to lift and move up to 20 pounds.
• Must be able to complete all physical requirements of the job with or without reasonable accommodation.

Skills

• Active Listening
• Reading Comprehension
• Speaking
• Service Orientation
• Writing
• Written Comprehension
• Oral Comprehension
• Oral Expression
• Speech Recognition
• Written Expression

Experience Level

• At least one year experience working with children and families.

Education Level

• Bachelor’s degree in human services or related field required.

About the Company

• Normal room temperature.
• Relatively normal noise level (inside & outside).