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About the Role

The part-time Branch Administrator will provide support, training, and assistance to real estate agents, enabling them to succeed in their roles. This individual must be highly detail-oriented and able to work in a fast-paced environment while providing exceptional customer service and support. This position is approximately 15-20 hours per week, with shifts typically from 12 pm to 8 pm, including Saturdays.

Responsibilities

Receive inbound calls and emails from agents and answer general administrative questions
Communicate with agents, Deal processing department and Accounting department
Sort and distribute received fax and mail on a timely basis
Collect deposit cheques from agents/buyers and prepares receipts
Prepare bank deposits for real estate trust, commission and general account
Complete listing validations verification
Uploading listings to MLS & communicating with RECO and OREB
Help agents with deal processing paperwork and make sure they are following the proper procedures
Assist managers with signing up new real estate agents
Create and update social media channels with relevant posts and monitor and respond to post activity
Issuing office keys and security pass cards to realtors when needed
General upkeep at the office and agent workstations
Other duties as assigned by Manager

Requirements

Experience in real estate an asset
Knowledge of Lonewolf, Brokerwolf, OREB and MLS an asset
Knowledge of Social media platforms and experience using them in a work environment
Outstanding customer service skills with ability to operate calmly and efficiently
Excellent computer skills, including Microsoft Suite
Independent worker and team player
Excellent communication and interpersonal skills
Superior problem solving skills with a high level of attention to detail and fine tuned organizational skills
Ability to handle a very fast paced office environment
Qualified applicants must hold appropriate citizenship or documents permitting them to reside and work in Canada.

Skills

Social media platforms
Microsoft Suite
Customer service
Communication
Interpersonal skills
Problem solving
Attention to detail
Organizational skills

Work Type

Part-time

About the Company

Sure, we are the largest independent brokerage in Canada, and that is pretty darn impressive, but we are more than just that.
Right at Home Realty has been a champion of the real estate agent since we opened our doors in 2004.
We obsess over agent success and are always there to provide the support and services they need to grow their business and succeed in this industry.
We continually invest in our technology and training to help our agents be more productive and efficient, giving them the freedom and flexibility to run their businesses.
We provide a straightforward business model for our agents, allowing them to keep their full commission and giving them greater certainty and more money to invest in themselves.
Our size and independence enable us to run a business that works just as well for a new agent as for one at the top of their career.
Our strong leadership team of forward-thinking businesspeople and dedicated hard-working employees continually puts their focus and attention on the agent and their business.
Simple, Reliable, Profitable.

Equal Opportunity

Right at Home Realty, Brokerage is an equal opportunity employer committed to fostering a diverse and inclusive work environment.
We consider all qualified applicants and will meet the needs of those requiring reasonable accommodations.