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About the Role
As an Account Executive on the Commercial Scaled Install Base team, you will own a broad portfolio of existing Vercel customers and be responsible for both retaining and growing their business. You will manage a high-volume book of accounts, balancing renewals, customer engagement, pipeline generation, and expansion opportunities. This is a true closing role where you will own revenue outcomes, run sales cycles, negotiate renewals and expansions, and build pipeline within your portfolio. You will also learn how to operate at scale, using customer data, automation, AI, and repeatable workflows to focus your effort where it can have the greatest impact. This role is an ideal next step for an emerging seller who is ready to move into full-cycle account ownership.
Responsibilities
- Own the commercial relationship for a portfolio of existing Vercel customers.
- Manage the renewal process from early preparation through negotiation and close, protecting recurring revenue and identifying risk before it threatens the relationship.
- Build expansion pipeline by prospecting within existing accounts, reaching new stakeholders, developing champions, and uncovering new teams, applications, and workloads.
- Run discovery, demonstrations, commercial conversations, and negotiations across a range of renewal and expansion opportunities.
- Use customer signals, product usage, account data, and business context to prioritize the right action across a large portfolio.
- Re-engage customers with limited activity or unclear growth indicators and develop hypotheses for how Vercel can create additional value.
- Build relationships with developers, engineering leaders, product teams, procurement partners, and business stakeholders.
- Partner with Solutions Architects, Developer Support, Customer Success, Product, and other internal teams to help customers achieve meaningful outcomes.
- Maintain accurate account plans, opportunity details, forecasts, renewal timelines, and next steps in Vercel’s systems.
- Use automation, AI, and repeatable workflows to operate efficiently and deliver thoughtful customer engagement at scale.
- Share what you learn and help the team develop scalable plays for renewals, risk mitigation, customer re-engagement, and expansion.
- Develop the technical and commercial skills required to grow into increasingly complex accounts and sales opportunities.
Requirements
- Ready to take the next step into full-cycle selling and account ownership.
- Motivated by owning a revenue target and being accountable for measurable outcomes.
- Experience generating pipeline through thoughtful, personalized outreach.
- Ability to manage a high volume of accounts, priorities, and deadlines without losing attention to detail.
- Comfortable initiating conversations, asking direct questions, and creating momentum where little currently exists.
- Ability to learn complex technical products quickly and curiosity about how modern web applications and AI products are built.
- Ability to connect customer needs to business value and communicate clearly with both technical and non-technical stakeholders.
- Demonstrates sound judgment about where to spend time and when to ask for support.
- Organized, reliable, and disciplined in managing opportunities, renewals, forecasts, and follow-up.
- Coachable and actively seeks feedback as a way to improve.
- Brings a team-first mindset, low ego, and a willingness to contribute wherever needed.
- Acts proactively and does not wait to be told what needs attention.
- Resilient, resourceful, and energized by working through accounts where the path to growth may not be immediately obvious.
- Excited to learn, willing to go deep, and able to translate that learning into better customer conversations.
Skills
- Sales
- Account Management
- Customer Success
- Renewals
- Pipeline Generation
- Negotiation
- Customer Relationship Management
- Automation
- AI
- Salesforce
- Outreach
- Gong
- LinkedIn Sales Navigator
- ZoomInfo
Location
- San Francisco, CA
- New York, NY
- London
- Berlin
- Remote
Work Type
- Hybrid
- Remote
Experience Level
- Emerging seller
- SDR
- BDR
- Renewals
- Account Management
- Customer Success
- Sales
Salary/Compensations
- $174,000-$221,000 OTE (San Francisco, CA)
Benefits
- Competitive compensation package, including equity.
- Inclusive Healthcare Package.
- Mentorship.
- Professional development opportunities (events for networking and skill-building).
- Flexible Time Off.
- Company-provided gear.
- WFH budget.
About the Company
- Vercel is the agentic infrastructure company. We free people and agents to ship what’s next.
- For more than a decade, Vercel has shaped how the web is built. As the team behind Next.js, v0, and AI SDK, we create products that help builders move from idea to production with speed, security, and exceptional developer experience.
- Now, software is entering a new era, and the next generation of products will not just be used by people. They will be built, extended, and operated by agents.
- We are building the platform for that future, trusted by companies like OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide.
- Whether you’re building our products, supporting our customers, growing our community, or shaping our story, you’ll help define what comes next.
Equal Opportunity
- Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.