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About the Role

Join the Performance Marketing team at Relay, a digital banking platform for self-made business owners. This hands-on role is the operational engine behind paid social, paid search, connected TV, and direct mail campaigns, focusing on acquiring new customers. You will work with live campaigns and real budgets from week one.

Responsibilities

• Upload and launch new creative across paid social and paid search, and pause bottom-performing ads.
• Own the do-not-mail list and audience suppression uploads for the direct mail program.
• Help draft creative briefs for new mailings.
• Run weekly spend ingestions across connected TV, paid social, events, sponsorships, and direct mail.
• Keep the budget tracker current.
• Work with the Design team to procure new creative and shepherd it through compliance review.
• Support new campaign launches by setting up tracking, briefing and building landing pages, and coordinating with agency partners.
• Pull weekly performance reports and share-of-search data.
• Help spot what's working and what to cut.
• Support keyword and search-term optimization, ad copy refreshes, and QA of conversion events through Segment and HubSpot.

Requirements

• You learn intensely fast and break down new concepts from first principles.
• You communicate rigorously and can make an argument bulletproof.
• You are creative and curious, energized by variety, new problems, and learning.
• You are comfortable in spreadsheets and can build and maintain a tracker without hand-holding.
• You are detail-obsessed and do not fumble the small stuff.
• You push relentlessly for reinvention and are always asking 'how can this be better?'.
• You crave autonomy and are comfortable taking risks.
• You own your work, follow through on commitments, and feel a deep sense of responsibility for outcomes.
• You build with AI, not just use it.
• You care about impact, not noise, and measure success by results.
• You are energized by complexity and ambiguity and enjoy tackling problems without a playbook.
• You seek out feedback and use directness as respect.
• You care deeply about helping small businesses thrive.

Skills

• Paid social
• Paid search
• Connected TV
• Direct mail
• Spreadsheets
• AI

Location

• Remote

Work Type

• Contract

Experience Level

• Entry Level

Salary/Compensations

• $25/hr to $30/hr CAD

Benefits

• Perks and benefits information available on Candidate Hub.

About the Company

• Relay is a digital banking platform that gives self-made business owners the tools and know-how to be great with money—bringing clarity, confidence, and control to every dollar earned, so they can turn hard work into lasting success.
• We do this by replacing financial guesswork with real visibility, transforming cash flow from a constant source of stress into a clear signal owners can use to run stronger, more resilient businesses.

Equal Opportunity

• We welcome diverse backgrounds and people who think critically, challenge the status quo, and want to help small businesses thrive.
• If you require accommodations at any stage of the hiring process, please reach out to your Talent Partner.
• For compliance reasons, all offers of employment at Relay are conditional upon a successful background check and employment verification through Certn.