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About the Role

Sierra is seeking a Senior Product Counsel to join its legal team, focusing on AI and emerging technologies. This role involves partnering with product and engineering teams to ensure responsible product launches, embedding privacy, compliance, and risk considerations throughout the product lifecycle. The position offers a dynamic environment with opportunities for growth and impact within a highly respected legal team.

Responsibilities

Provide end-to-end product legal support, counseling Product and Engineering teams from concept through launch for Sierra's agent platform and new products.
Collaborate with Engineering teams to integrate privacy-by-design principles and AI transparency measures into product development.
Advise customer-facing Agent Development teams on legal requirements for product features, including consumer protection, telecommunications, and industry-specific requirements for regulated customers.
Develop scalable product review processes, launch checklists, and self-serve guidance to facilitate rapid product team progress.
Advise on emerging AI-specific regulations and their applicability to Sierra's products.
Partner with the privacy team to implement AI governance policies and frameworks for responsible AI deployment.
Monitor legal developments affecting AI products, advising product leadership on risks, trends, and design implications.

Requirements

8+ years of legal experience, including experience at a large international law firm and in-house at a tech company.
Deep experience advising product and engineering teams on new product development, ideally involving AI/ML, communications, or platform products.
Working knowledge of privacy laws (e.g., GDPR, CCPA), AI regulatory frameworks (e.g., EU AI Act, NIST AI Risk Management Framework), consumer protection, and IP.
Ability to partner with technical teams to understand product offerings.
Strong analytical skills with the ability to balance legal risks and business objectives in a fast-moving environment.
Strong verbal and written communication skills, with the ability to collaborate with legal and non-legal stakeholders.
A strong work ethic with attention to detail.
A team-player mentality, accustomed to sharing and helping the team succeed.

Skills

Product counseling for AI
Privacy
Compliance
Risk management
AI regulations
Consumer protection
Telecommunications law
IP law
Communication skills
Analytical skills

Location

San Francisco
Atlanta
New York
London
Paris
Madrid
Munich
Singapore
Tokyo
Sydney

Work Type

In-person
Full-time

Experience Level

Senior

Benefits

Flexible (unlimited) paid time off
Medical, dental, and vision benefits for you and your family
Life insurance and disability benefits
Retirement plan dependent on country of employment
Parental leave
Fertility and family building benefits through Carrot
Lunch, snacks, and coffee
Discretionary benefit stipend
Free alphorn lessons
Equity plans

About the Company

Sierra is creating a platform to help businesses build better, more human customer experiences with AI.
Company values include Trust, Customer Obsession, Craftsmanship, Intensity, and Family.
Co-founders are Bret Taylor (former co-CEO of Salesforce, CTO of Facebook) and Clay Bavor (18 years at Google, led Google Labs, AR/VR, Google Lens, Google Workspace).

Equal Opportunity

We encourage you to apply even if your experience doesn't precisely match the job description.
We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.