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About the Role

Metergy Solutions’ Operations team is responsible for the maintenance and service of completed submetering projects. The Project Manager, Operations will plan, execute, and finalize Operations’ projects for Metergy Solutions, including resource management, planning, approval, procurement of materials, and communication with external teams.

Responsibilities

• Review ticket requests, prepare work instructions for contractors/technicians/project coordinators, execute resolution, and update documentation.
• Troubleshoot meter deficiencies locally and remotely.
• Provide technical analysis of drawings and/or electrical/mechanical systems to support contractors and internal staff.
• Ensure clear communication and issue identification to help the business stay ahead of potential issues and develop mitigation plans.
• Contribute to continuous improvement to help business operations evolve with changing market conditions and business growth plans.
• Demonstrate excellent customer service, time management, and problem-solving skills related to the support and resolution of Operations’ projects.
• Perform any other tasks in support of Operations’ projects as necessary.

Requirements

• Must be able to travel to properties within the GTA.
• Must possess a valid Ontario driver’s license.

Skills

• Troubleshooting
• Problem-solving
• Communication skills
• Customer service
• Time management

Location

• Markham
• North York

Work Type

• In-office
• In-field

Experience Level

• 4-5+ years of related experience in the maintenance and/or metering field.

Education Level

• Technical degree or diploma from a recognized university/college.

Salary/Compensations

• $70,000 - $90,000 a year

Benefits

• Fully company covered health and dental benefits from day 1
• Company funded Health Spending Account
• Deferred Profit Sharing Plan (DPSP) and RRSP Matching
• Support for continuous learning
• Paid personal and sick days
• Vacation
• Summer hours
• Company sponsored social events

About the Company

• Metergy has the energy, rapid growth and excitement of a startup, together with a rock-solid, recession-proof business that has a 45 year track record.
• Metergy is a technology company that drives huge carbon emission reductions.
• As one of North America’s most experienced submetering providers, Metergy has brought turnkey solutions to clients for over 45 years.
• Metergy supplies, installs and remotely reads meters to measure individual suite consumption of electricity, water, gas, and thermal energy in multi-residential and commercial buildings, and bills and collects for the cost of commodities and administrative charges for the services provided.
• The business model allows for long-term recurring revenue through an innovative Submetering as a Service (SaaS) model.
• Submetering is proven to reduce in-suite energy consumption by 40%, driving decarbonization efforts for Metergy’s clients.
• This performance has enabled Metergy to issue green bonds and obtain green financing.
• Positioned as the #1 submeter provider in the New York and Canadian markets, and one of the largest in North America, Metergy has more than 900,000 contracted meters, issues over 4M utility bills annually and has over 500 team members.
• Metergy is a portfolio company of Brookfield Infrastructure Partners.
• Brookfield is one of the world’s largest investors, owners and operators of infrastructure assets across the utilities, transport, energy, data and sustainable resources sectors.
• This sponsorship provides Metergy with access to large-scale capital, infrastructure investment expertise and global reach.
• Provide building owners and occupants with accurate and reliable utility consumption data through market-leading expertise in turnkey submetering and billing, while fostering a workplace with inspired team members empowered to do more good.
• At Metergy, we don’t just believe in our people; we champion them.
• When individuals feel valued, supported, and inspired to grow, incredible things happen.
• Metergy is thrilled to be recognized as a Great Place to Work for the second consecutive year!
• This achievement reflects our unwavering commitment to building a workplace that’s respectful, inclusive, and high-performing.
• Come be part of a team that leads with passion, thrives on positivity, and delivers with precision.
• We’re proud of who we are and even prouder of where we’re headed.

Equal Opportunity

• Our recruitment process includes accommodation for applicants with disabilities.
• All accommodations will consider the applicant’s accessibility needs due to disability and are available upon request.