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About the Role
As a Group Product Manager, you will lead a team of Product Managers responsible for the Workforce Solutions product vertical. This role focuses on building innovative payment solutions for the public sector, enabling government agencies to disburse funds with necessary controls and reporting. It's a player-coach role where you'll drive strategic direction, delivery performance, and commercial outcomes while building and developing your team.
Responsibilities
- Own the product strategy and roadmap for your vertical, ensuring alignment with company objectives and delivering measurable commercial outcomes.
- Maintain a comprehensive view of the market, competitive landscape, and client needs within your vertical to set direction and identify growth opportunities.
- Represent your vertical in product leadership forums, contributing to portfolio-level prioritization, investment decisions, and strategic planning.
- Engage directly with key clients, partners, and scheme representatives where senior product engagement is required.
- Ensure your PMs are running effective discovery, validating problems before committing to solutions, managing scope, and delivering outcomes.
- Set clear goals and priorities for your team, ensuring each PM has well-defined accountability and support.
- Drive alignment between product, engineering, design, and commercial teams within your vertical, resolving conflicts, managing dependencies, and removing blockers.
- Ensure product decisions account for regulatory requirements, scheme compliance, and risk management.
- Hold your team accountable for end-to-end ownership, including effective launches, client adoption, and delivery against success metrics.
- Establish and monitor product KPIs for your vertical, creating visibility into performance and driving continuous improvement.
- Partner with product marketing and commercial leadership to ensure your vertical's go-to-market approach is effective.
- Lead, manage, and develop a team of Product Managers, providing coaching, feedback, and career development support.
- Build a high-performing product team by hiring well, setting clear expectations, creating psychological safety, and maintaining high standards.
- Drive the development of product practices, processes, and culture across the broader product function.
- Collaborate with other Group Product Managers, Product Directors, and the Senior Director of Product on headcount planning, team structure, and organizational design.
Requirements
- 8+ years of product management experience.
- At least 2 years managing or leading other product managers.
- Significant experience in payments, card issuing, transaction processing, or financial services.
- Strong understanding of the commercial and regulatory landscape.
- Demonstrated ability to build, develop, and retain high-performing product teams.
- Strong strategic thinking with the ability to set direction for a product vertical and connect it to business outcomes.
- Excellent stakeholder management skills, with experience engaging C-suite executives, enterprise clients, and external partners.
- Commercial acumen — ability to understand revenue drivers, client economics, and competitive dynamics within the payments industry.
- Experience operating across multiple geographies and navigating multi-market complexity.
Work Type
- Hybrid
Experience Level
- 8+ years of product management experience
- 2+ years managing or leading other product managers
Salary/Compensations
- A salary commensurate with your skills, experience and market benchmarks.
- Participation in the company bonus scheme.
Benefits
- Eligible health care and pension benefits (following any approved waiting periods)
- Additional leave including our Take 5 extra annual leave program, birthday leave and two days of volunteer leave per year.
- Parental support including up to 12 weeks of fully paid parental leave.
- Growth and development opportunities including access to funding for professional memberships, certifications, conferences and more.
About the Company
- EML's Government Solutions vertical focuses on building innovative payment solutions for the public sector.
- A global business landscape that connects you with colleagues working throughout Australia, UK, North America and Europe.
- A culture that values collaboration, learning and continuous improvement.