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About the Role
Pure Paws Veterinary Care is seeking customer-service oriented individuals to serve as Front Desk Receptionists. This role is crucial for client experience, requiring clear communication and a passion for animal care in a fast-paced setting.
Responsibilities
- Greet clients and their pets, complete appointment sign-in, confirm details, and escort clients to exam rooms.
- Accurately account for service and product sales, handle payments, process credit/debit cards, and schedule future appointments.
- Answer client calls regarding appointments, hospital inquiries, medication refills, and other requests.
- Make outbound calls for appointment reminders and follow-ups.
- Understand common vaccination protocols, basic lab tests, common diseases, veterinary terminology, and pet behavior.
- Assist in maintaining cleanliness and organization to ensure a positive client experience.
Requirements
- Previous experience as a veterinary receptionist is preferred.
- Strong organizational and multitasking skills.
- Ability to maintain a calm, professional, and positive demeanor.
Skills
- Customer service
- Clear communication
- Animal care
- Organizational skills
- Multitasking skills
Location
- Hell's Kitchen
- Hudson Square
Work Type
- Part-time
- Full-time
Salary/Compensations
- $20.00-$22.00 per hour
Benefits
- 401(k) plan
- Professional development opportunities
- Employee pet discount
About the Company
- Pure Paws Veterinary Care of Hell’s Kitchen is a full-service, Fear-Free Certified, Cat-Friendly Practice® committed to providing exceptional veterinary medicine.
- We believe every pet is unique, so we take a personalized approach, designing customized wellness plans that consider each patient’s individual needs.
- Our state-of-the-art facility includes advanced diagnostic equipment, like ultrasound and digital radiography, enabling us to deliver comprehensive care, from routine wellness exams and dental care to surgery and in-house laboratory testing.
- Our dedicated team places a high priority on preventive care, client education, and creating a calming, stress-free environment for both pets and their families.
- Open seven days a week, we’re proud to serve the Hell’s Kitchen community with compassion, expertise, and a commitment to supporting your pet through every stage of life.