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About the Role

Therapy Aides are valued members of the clinic team, ensuring equipment and clinic safety and cleanliness. They support the front office by answering phones, collecting copays, checking in patients, and communicating with patients and their families. This role is ideal for students pursuing exercise science, physical therapy, occupational therapy, or speech therapy, or for individuals passionate about healthcare and helping others.

Responsibilities

Ensure equipment and clinic remain safe and clean for patients.
Provide support to the front office team, including answering phones, collecting copays, and checking in patients.
Communicate with patients and their family members.

Requirements

Ability to work in a fast-paced environment while maintaining a positive attitude.
Exceptional written and verbal communication skills and bedside manner.
Outstanding time management and ability to multi-task.
Proven exceptional customer service and patient care experience.
Self-motivated with the drive to exceed patient expectations.
Flexibility to work varied shifts and possible weekends.

Skills

Customer service
Patient care
Communication
Time management
Multi-tasking

Location

New York

Work Type

Full-time

Experience Level

Entry-level

Education Level

High School Diploma or equivalent

Benefits

Full benefits package within the first month of employment
Generous PTO (Paid Time Off) plans
Paid holidays
Bonus incentive opportunities

About the Company

Ivy Rehab is dedicated to providing world-class care in physical therapy, occupational therapy, speech therapy, and applied behavior analysis (ABA) services.
Our culture promotes authenticity, inclusion, growth, community, and a passion for exceptional care for every patient.
Recognized as a Best Employer by Modern Healthcare.
Offers abundant resources, robust mentorship, and career advice.
Provides opportunities for career advancement through training programs.
Collaborates with leaders like Hospital for Special Surgery (HSS).

Equal Opportunity

We are an equal opportunity employer, committed to diversity and inclusion in all aspects of the recruiting and employment process.