About the Role
Smoobu empowers everyday people to become successful entrepreneurs by helping them manage their vacation rentals simply and efficiently. Our platform supports over 100,000 properties in 120+ countries, enabling hosts to grow their businesses confidently and efficiently.
Responsibilities
- Diagnose, troubleshoot, and fix scheduling logic and routing issues within Calendly to save 1–2 hours per week per agent.
- Manage, maintain, and optimize our inbound chatbot infrastructure, taking ownership of routine routing and edge cases to save management time.
- Build, test, and maintain seamless workflows across our sales stack (Calendly, Aircall, CRM, and native CRM automations).
- Leverage tools like N8n, Make.com, Gemini, and Claude to build missing automations, streamline data flow, and reduce manual workload across cross-functional teams.
- Map out existing revenue processes, identify operational bottlenecks, and implement long-term technical fixes before issues impact live sales deals.
Requirements
- Currently enrolled in a university degree program (ideally studying part-time or close to graduation), with a strong technical aptitude and fluent written and spoken English skills.
- Hands-on familiarity or strong comfort working with modern revenue and communication tools (e.g., Calendly, Avoma, Aircall, Superchat, or CRM systems).
- Experience or keen interest in building workflow automations (using tools like N8n, Make.com, or Zapier) and leveraging modern AI platforms (such as Gemini or Claude) to streamline operations.
- Methodical approach to technical troubleshooting, system maintenance, and process mapping, with high attention to detail to ensure complex routing logic runs flawlessly.
- Proactive and self-driven, with a focus on delivering measurable time savings for the team and continuously identifying efficiency gains.
Skills
- Calendly
- Aircall
- CRM
- N8n
- Make.com
- Gemini
- Claude
- Zapier
- Avoma
- Superchat
Location
- Remote
Work Type
- Remote
Experience Level
- Entry Level
Education Level
- University Degree Program
Benefits
- Work remotely for up to 50% of the year, including up to 63 working days abroad.
- 27 vacation days, plus one extra day for each year of tenure (up to 32).
- Five additional paid days off and a €500 HomeToGo booking credit for your 5th anniversary.
- Monthly subsidy for the Deutschland-Ticket (nationwide public transport).
- Tax-advantaged bike leasing via salary conversion.
- Mentorship program.
- Lingoda German classes.
- Professional development opportunities.
- Clear pathways for growth based on performance.
- Team events.
- Dog-friendly office.
- Social clubs.
- New joiner buddy lunches.
- Mental health support.
- Wellhub (Gympass) contribution.
- Corporate discounts and exclusive offers through FutureBens and Corporate Benefits.
- CSRD-compliant climate commitment.
- Partnership with Plan A to set and track the Group’s carbon footprint.
About the Company
- Smoobu (www.smoobu.com), a subsidiary of HomeToGo Group, is a fast-growing startup in the vacation rental industry.
- Smoobu’s SaaS solution currently empowers private hosts to manage over 100,000 properties across more than 110 countries.
- Smoobu runs as an independent enterprise within the HomeToGo Group, ensuring its startup spirit and growth potential remain at the forefront.
- Our top priority is to assist hosts in efficiently managing and growing their businesses simultaneously.
- Smoobu’s success is attributed to our dynamic, ambitious, and international team, dedicated to exceeding our customers’ expectations through expert advice and action.
- We celebrate diversity and operate in a truly global environment, embracing the challenges and opportunities that come with it.
- Join us on this exciting journey to transform the vacation rental industry!
Equal Opportunity
- Our company language is English, and our team represents over 28 nationalities.
