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About the Role
This role involves assisting in leading a store team to provide exceptional customer service, including sales, employee management, customer relations, stock, visual merchandising, asset protection, and training. In the absence of the store manager, you will assume all managerial duties.
Responsibilities
- Coaching and motivating your team to drive sales that deliver exceptional customer service
- Ensuring high levels of customer satisfaction by being knowledgeable on all products offered, and teaming up with co-workers to provide excellent sales service
- Delivering sales, customer experience, merchandising, visual, and operational expectations
- Acting as a partner between customers, sales associates and store leadership
- Ability to learn and share expertise of products and trends to fit customer’s needs
- Maintaining an awareness of all product knowledge, and current or upcoming product / trends
- Contributing to a positive and inclusive work environment
Requirements
- Demonstrated leadership ability with at least 1 year of experience in a customer-facing sales setting
- Confident and comfortable engaging customers to deliver an elevated experience
- Motivated to achieve great results because of one's enthusiasm from interacting with customers and athletic products
- Resourceful and versatile in responding to changing demands and opportunities in a rapidly changing omni-channel retail environment
- Initiates completion of tasks or activities without necessary supervision
- Strong cognitive and mathematical skills, including problem analysis, decision making and financial analysis
- High level of ethics, values, integrity, and trust
- Flexible availability – including nights, weekends, and holidays
Skills
- Sales
- Employee Management
- Customer Relations
- Stock Management
- Visual Merchandising
- Asset Protection
- Training
- Customer Service
- Product Knowledge
- Problem Analysis
- Decision Making
- Financial Analysis
Work Type
- Full-time
Experience Level
- 1 year of experience in a customer-facing sales setting
Salary/Compensations
- $23.10 / hour
Benefits
- 30-50% Employee Discount
- Paid Time Off
- Life, Medical and Dental Coverage
- Defined Contribution Plan
- Development and Advancement Opportunities
About the Company
- Great brands reflect culture. The best ones help shape it. At Foot Locker, we’re rooted in sport, powered by style, and driven by the communities that move both. From Foot Locker and Kids Foot Locker to Champs Sports, WSS, and atmos, our brands sit at the intersection of sport, style, and self-expression.
- As part of the DICK’S Sporting Goods family, you’re backed by the resources, reach, and career opportunities of a world-class sports company. That unleashes Foot Locker to keep pushing forward with the agility and edge that define the brand.
- We’re looking for great people who want to influence culture and the generation that is shaping what’s next.
- Whether you’re building strategy, shaping innovations, or creating unforgettable customer moments, you’ll contribute to decisions and experiences that define our brands’ impact in the communities we serve.
- Come change the game with us. Apply today!
Equal Opportunity
- Artificial intelligence is not used for the process of screening, assessing, or selecting applicants.